Copthorne Hotel Guide - Hotels with Pool in Copthorne, Crawley

"Always a good stay in this hotel, friendly staff, food is good in restaurant l, parking is free, only negative for me was the steem room and hot tub were both closed. "

"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"

"Welcoming staff, room of a high standard and spa facilities very good. Excellent value stay, this was my second visit and I will come again. "

"he hotel is convenient for a short stay of a day or two, with friendly and welcoming staff that make the experience pleasant. However, the food and bar prices at the hotel are quite expensive. Fortunately, there is a food court directly opposite, which offers more affordable options. Parking at the hotel can also be costly, as there is no nearby alternative parking available. Overall, it’s a suitable choice for a brief stay, but be prepared for higher costs when it comes to dining and parking."

"We had a superb stay. The staff are fantastic - helpful, friendly and excellent service. The food at breakfast and dinner was delicious. Highly recommend. "