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Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Sutton hotel in Sutton West with full-service spa and 24-hour health club

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Holiday Inn London - Sutton, an IHG Hotel

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Sauna, steam room, body treatments, facials, 2 treatment rooms
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Bar (on property)

Overview of Holiday Inn London - Sutton, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is €98
Price available on 5/5/2024

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Popular LocationEpsom Downs Racecourse10 min drive
  • AirportLondon (LGW-Gatwick)39 min drive
  • Popular LocationLondon Victoria Rail Station56 min drive
  • Popular LocationLondon Paddington Station63 min drive
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Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Premium Room, 1 Queen Bed (High Floor)

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
ibis London Sutton Point
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (271)
The price is €71
per night
5 May - 6 May
ibis London Sutton Point

About the area

Sutton

Holiday Inn London - Sutton, an IHG Hotel is located in Sutton West, a neighbourhood in Sutton, and is in a shopping district and near a train station. Natural History Museum and Eventim Apollo are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. London Eye and Chessington World of Adventures are not to be missed.
Visit our Sutton travel guideOpens in a new window

What's nearby

  • Epsom Downs Racecourse - 10 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive
  • Hyde Park - 26 min drive

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • Moon on the Hill - 3 min walk
  • Shinner and Sudtone - 4 min walk
  • McDonald's - 6 min walk
  • Zizzi - 6 min walk
  • Tiempo Lounge - 4 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Hotel located in Sutton West
You can look forward to dry cleaning/laundry services, a bar and a 24-hour health club at Holiday Inn London - Sutton, an IHG Hotel. Treat yourself to a body treatment, a facial or a manicure/pedicure at Spirit Health Club, the on-site spa. The on-site restaurant, The Junction Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, luggage storage and 8 meeting rooms
  • Coffee/tea in reception, a TV in reception and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms have comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, portable fans and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go breakfast available for a fee 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends; GBP 8 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 5 floors
  • Building

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately GBP 8 per person
  • Uncovered self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
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Holiday Inn London Sutton an IHG Hotel
Holiday Inn London - Sutton, an IHG Hotel Hotel
Holiday Inn London - Sutton, an IHG Hotel Sutton
Holiday Inn London - Sutton, an IHG Hotel Hotel Sutton

Frequently asked questions

Does Holiday Inn London - Sutton, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Holiday Inn London - Sutton, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton, an IHG Hotel on 5 May 2024 start from €98.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Sutton, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Sutton, an IHG Hotel?

Self-parking is available for GBP 12 per day.

What time is check-in at Holiday Inn London - Sutton, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Sutton, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Sutton, an IHG Hotel located?

Located in Sutton West, this spa hotel is within 9 miles (15 km) of Epsom Downs Racecourse, Chessington World of Adventures and Hampton Court Palace. Wimbledon Tennis Club and Surrey Hills are also within 9 miles (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 13 minutes.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 691 reviews" "
Rating 8 - Good. 281 out of 691 reviews" "
Rating 6 - Okay. 87 out of 691 reviews" "
Rating 4 - Poor. 40 out of 691 reviews" "
Rating 2 - Terrible. 24 out of 691 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lobby and breakfast area.
Stayed 1 night in Mar 2024

8/10 Good

Hema

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Can

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great hotel and facilities but spa facilities was not working which was frustrating as it was the main reason I booked this hotel for
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandru

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin my family and I were greeted by a polite wonderful gentleman who gave the kids some arts and crafts presents which kids really liked. He answered all questions we had and was very helpful especially in organising the cot bed for my 3y.o. daughter which was free of charge. The room was reasonably clean, we had clean towels, soap,shower gel, shampoo, toilet paper available. Bed sheets clean straight and white (no stains and smelled fresh), we had tea and coffee available in room but we didn’t use it, we had iron,iron board, hair dryer available which we didn’t hope we would. There was some road noise audible at night when sleeping and the room was kinda cold during night as I couldn’t get the aircon to work and warmup the room. Swimming pool was available until 21:00 (last entry 20:30) and the shopping street restaurants were within walk distance as well as the rail station. Breakfast buffet was free for kids and for 2 adults they charged £20, so very good value for money, food fresh, tasty and plenty to choose from, plenty of refreshments and fruits to choose from as well. Both kitchen and hotel were kind,respectful and helpful. Parking was £12 for 24 hours and you can prolong it via your phone using the parking code for as long as you need. All in all was a wonderful experience. We almost felt at home there.
Stayed 1 night in Mar 2024

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
OK but dated
The hotel is ok and clean but the decor a bit tired in places and the parking very expensive and not included in the stay price
Stayed 2 nights in Jan 2024

6/10 Okay

Joao, Aurora

Stayed 1 night in Jan 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn London –Sutton IHG Hotel. We booked a couple nights at Holiday Inn London, through Expedia and OMG what a mistake. This place is a dump & worse than Motel 6 in America. Not even a homeless will enjoy staying at this place. It was a humiliating experience. The place is outdated and dirty and lacking required daily maintenance. The worst part was that the first day we got stuck in the shower without running water. We couldn’t even shower…. No kidding!!! We notified staff in three different occasions, and they did not assist at all. We waited for more than two hours to no avail, and they didn’t even have the courtesy to notify us of the issue. Moreover, as tourists, we lost money for bookings for that day in London. In the name of justice… the least they could do is refund the money that was paid for that horrible stay and offset the losses to compensate the troubles and losses as we lost the other travel and amenities bookings. Stay away from Holiday Inn London –Sutton IHG Hotel…or, do it at your own risk!
Stayed 2 nights in Dec 2023

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024