Cottens Hotels

"Pillows were not the best. We were given the wrong time for breakfast at check in and so missed it the first day. Otherwise very good stay. Handy for IIHF hockey games at BCF Arena and close to transit (bus)."

"Cosy and clean rooms, very traditional. Check in lady could have been a little more friendly. Overall pleasant stay. "

"Very nice hotel staff are very nice and professionnel at the reception beautifull room. The cleaning lady forgot to clean some shelve in the room and the last night before there was no amenity in the bathroom. But other than that we loveb our stay "

"Easy and safe parking. Strong WiFi. Room and bathroom very clean. Bed really comfortable."

"Did not use parking. WiFi was good "

"No bar, clean room, but the air-conditioning in the room was not working properly. That made the room stay too warm during the night."

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"The building is amazing and has lots of parking places. the rooms and fitness facilities are a little bit outdated. But what I didn’t enjoy was the dinner experience, it took the waitress 30 minutes just to give me a menu and it seemed like she was paying more attention to French speaking customers and none to non French speakers. For the price I expected a better service"

"nice people"