Cottered Holidays

The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.

Hotel location great! Rooms were clean. Staff were very courteous.

I didn't see the staff much, because we really didn't need them much. It was a pretty self-sustainable place to stay. You have to do your own laundry, but that wasn't an issue because the cost was great and the place was very clean. It was a comfortable stay!

I am not big on apartment hotels, but I must say I was pleasantly surprised with this property. The space in the room was great; the cleanliness of the room and the entire property was excellent. It was conveniently located near the Russel Square station that allowed us to get all our sighting seeing spots very easily. I would definitely stay here again if in the area. I had to make additional arrangements, and the customer service and response was above and beyond. We are very happy with our stay.

This is a cozy, small hotel with incredibly friendly, welcoming staff. The location is excellent, close to Hyde Park and Paddington Station, with lots of sightseeing within walking distance. The room was clean and comfortable, with a good hot shower and a very comfortable bed. Breakfast was tasty and a nice way to start the day. Overall, I had a great stay and would be very happy to book this hotel again.