Covington Hotels

"Staff are all excellent. They try very hard. Nothing is too much trouble. The hotel is extremely dated and needing refurbished. Other than that the cleanliness was its biggest let down. We walked into our room to a pair of dirty socks on the floor. I didn’t complain just put them in the bin. The room curtains were caked with dust and closed on our arrival. Opened them the next morning to realise the windows are all growing mould alone the seals. It’s unpleasant. The beds themselves appeared clean and were comfortable. "

"The hotel was a dump, being refirbished. Room clean, bathroom floor filthy. Guy on reception absolutely great. Apart from that dont stay hete"

"The Spa was shut when we attended, the hot tub was broken and the hotel was slightly worn down in places. A very beautiful hotel from the outside, but the paint was damanged inside, the room was dark and empty and it felt more like a normal hotel than a spa. It is very child friendly, to a fault, as there are kids constantly running around doing treasure hunts and playing in the corridors. The food was subpar and fairly pub food like. This would be a fine place to stay for a family having fun for a few days, its not a couples retreat. "

"We stayed two days. A warm friendly welcome at reception. Giving all the information we needed to get about. Also confirmed our spa days and all the times. Our room was clean and comfortable with amazing views of the Clyde falls. Yea and coffee in the room and hot chocolate for night time. The beds are comfortable and the room was warm. Breakfasts were filling and served well. All the staff are friendly and attentive. Our evening meal for our anniversary was perfect with a delicious nozeco to help. The food was great and the atmosphere was just right. Our sis day started with a light meal. The soup and sandwiches were filling and the brownie and fresh raspberry was out of this world. We enjoyed the sauna and pool till time for our treatments. Both of which were tailored to our needs perfectly and that relaxing I nearly dozed off. Going back to the room we thought we would chill but ended up sleeping the night away peacefully. We enjoyed the roof top garden with beautiful view of the area. We loved this place for the relaxation and beautiful walks in and around the hotel. The spa was amazing and combined well worth the trip. Thanks guys. "

"So, the good stuff first. Price is fantastic value. Location is ideal, just off the M74. Room was warm, quiet and clean. Bed was great. Now the real let-down. The smell of dope on the first floor would have knocked you out, despite the ‘No Smoking’ signs on all the doors. I reported it to reception. It was clear to me which was the offending room and I invited the staff to take a stroll past. Not sure if they did or not but the smell was still there the next morning when I left. You wouldn’t need to have been Miss Marple to track down the offender. Apart from the smell it was a clear fire hazard. I’m due back in Scotland soon and would love to stay again. But that has made me hesitate. "

"I had a blue badge so parked at front of hotel , I would never have made it up the hill . Room needs a wee refresh paper peeling and bathroom ceiling damp patch . Staff amazing in every department. Laura on reception an asset to the hotel , very helpful and friendly. Bar and restaurant staff very polite and friendly. Would definitely come back . Lounge so nice to sit and relax with coffee or bar drinks ."

"Great location, friendly host, breakfast was amazing and can't fault!"

"Pleasant, functional and well-priced. Conveniently placed at motorway services"

"We stayed one night on our way up to Sandend. We will definitely stay at this hotel again on our way back. And each time we will travel to the Highlands.Very good Wi-Fi, shower pressure and free car park. Perfect stay with pet. "