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"Fantastic stay the shepherds hut, which was much larger than expected and beautifully appointed. The facilities in the hotel are excellent. The restaurant was great and the spa and outdoor pool was fantastic. The massage by the Spanish lady was one of the best I’ve had. We also took the ferry over to Tarbert one afternoon, which was 20 minutes away and just glorious. I’d go back in a heartbeat!"

"All good "

"Absolutely lovely place to stay "

"Great stay began with Scott at reception who was extremely helful and welcoming. We had a lovely room with a view of the Loch, very comfortable bed and great shower. The food was excellent as was the spa. We'll definitely be back 😊"

"Lovely hotel with excellent staff. Rooms clean and grand with some older quirks. Would gladly recommend to anyone staying in Bute."

"Comfortable bed. Had quite a 'budget' feel overall. It was about the cheapest hotel in the area in terms of price and it definitely felt it it most ways. Looks and feels like needs a lot of maintenance. We joked in the elevator on arrival that the voice announcing the floor level sounded Sybil Fawlty-esque (Fawlty Towers). Little did we know that the Fawlty Towers feeling would pervade further. We booked for 2 guests but the room had 1 towel and 1 hand towel. Breakfast was included in our room rate- NEVER pay extra for the breakfast here. Were told on checkin that breakfast was from 8am. Thought that sounded late. On arrival at the dining room at 8:10am, it was clear that many people had already eaten and left. I think the hotel had about 3 coach tours and wanted them to have breakfast before non-tour guests. Certainly had a sense of being a second class guest. We were told to take any table we wanted. After walking around, it was clear that there were NO set tables. I asked the attendant if she could point out a table that was set and we could use and she said she'd set one up. The fruit salad and yoghurt was almost gone and none was replaced in the 40 minutes we were there. We and other guests had to ask for a range of things not being replenished- cutlery, coffee mug, cereal bowl. Unfortunately, I don't believe I've ever encountered a worse breakfast in terms of appointments and food quality. Staff were courteous, accommodating when asked to assist."

"Amazing staff, wonderful food and drinks in all restaurants, lovely accommodation and amenities. Looking forward to going back one day!"

"Liked everything about these premises , very open And lovely outside lounge furnishings, and lovely staff"

"This was our second stay in the Buchanan Arms Hotel and we were not dissapointed. Lovely lounge/bar/conservatory area. We enjoyed our dinner in the hotels restaurant and staff were friendly. We will be back :)"