Crandall Hotels

"Staff friendly and helpful. Room clean,breakfast good."

"Shower was not working just hot water coming out . Tv only few channels would work remote was not even from proper tv . Worst stay I ever had . "

"For a few day stay its not too bad. There was somethings that need work. For instance, the shower needed work on it for more pressure. The fridge didn't cool and the door to the room didn't shut completely at time you have to pull it shut."

"Great accommodations. Terrific breakfast. Good accessibility to stores and dining."

"Hotel looked great, everything was in great shape, staff was helpful, etc. Breakfast was just ok. They had these chicken sandwiches which I didn't really like. Had them both days I was there. Would have been nice to have pancakes, yogurt, etc. Cream cheese was left out and was warm for the bagels. Parking was fine, but did not appreciate having to pay an extra charge for parking. Overall, I would probably look for another option in the future."

"Room was clean and newly refurbished. "

"Clean room, beautiful property and breakfast was outstanding. We will definiert stay again if we are in the area !!"

"Super nice guy on the evening staff. Very new location so it was very clean. Bright parking area at night. Only minor issue was the AC. It was hard to tell what it was doing. If you changed the temp, the controls lit up, but the lights would go out as if it was not working. That said the temp was okay, so I think it was working."

" I had a very disappointing experience at this hotel in Dallas. We walked in without a reservation and were given a room right away, but the condition was unacceptable. The first room we were assigned had what appeared to be blood in the shower. When we reported it, a housekeeper claimed it was “rust,” yet she was able to wipe it away with a tissue, which was very concerning. To make matters worse, there was leftover food still sitting in the refrigerator from a previous guest. We were then moved to a second room, but that wasn’t any better. The entire hallway leading to the room smelled strongly of marijuana, and the odor carried into the room itself, making it very unpleasant. Due to these conditions, we decided to leave within about 30 minutes. Despite this, the hotel refused to provide any refund. Overall, this was an extremely poor experience. Cleanliness and basic standards were not met, and customer service did not resolve the issue appropriately. I would not recommend staying here."