Cromdale Hotel Guide - Hotels with Bar in Cromdale, Grantown-on-Spey

"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"Great hotel, staff were great and friendly, great town to have as a base camp for scotch tours etc."

"A slightly tired hotel in need of upgrading/modernising. Cannot fault the staff or amenities."

"Beautiful character hotel, plenty of parking and a steam railway next door. Check-in was friendly and very efficient, the room was clean and very comfortable, and dinner was excellent- really tasty and a good choice of dishes at a fair price- one issue; put the main course on a plate- the bowl makes it tricky to use a knife and adds nothing to the dish (on the plus side, at least it wasn't on a slate or an old breadboard!). Breakfast was individually cooked and tasty, but I should have liked more than the one and a half mushrooms- next time I'll ask for a couple more! Overall, this was as near a perfect stay as one could reasonably hope for; all the staff were friendly and efficient and my small observations are not meant to detract from my visit in any way. I am looking forward to going there again later this year."

"Very nice hotel, great service, very friendly "

"Perfect place to explore Dufftown and Craig. The staff are helpful and eager to make sure everything is just right. Highly recommend the Sunday Roast and Whiskey Room. "

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."

"Brilliant stay. Steam room was grimy but apart from that it was fantastic."

"Beautiful exterior and garden area, close to town. Unfortunately the 2nd floor room was hot enough to melt my recently purchased chocolate that was on the desk. Was about 80 to 85 degrees and there is no air-conditioning. The staff brought up a fan after multiple requests which we propped in the window that could only open about 6 inches. Contributing factors may have been the full hotel (and heat rising on a 60 degree day) or the exposed HOT to the touch pipe at the baseboards that went into the radiator (which was turned off). Rough night sleep where we debated sleeping in the lobby or going elsewhere about 10:30 PM."