Cross Roads Hotels

"I have stayed in the Double Tree Resort on other occasions, usually during a conference. This is a terrific place to rest and reflect. Situated throughout the Lobby area are many places to rest or work, particularly in the large series of desks with outlets. The internet was reliable, and I was able to complete remote work without any issues. "

"Great breakfast! EV charger on the other side of the parking lot - so convenient! Will stay here again next time I'm in town."

"The place was dirty And the whole place smelled like pot."

"This property was okay. Communication was poor. I had a previous reservation made in January. The resort called me the Wednesday before my reservation to cancel due to water pipe issues. But for some reason, I was able to reserve again 3 days later. I requested early check out, got to the resort an hour before check in and was told my room wasn’t available. Received a message 45 min after tried to check in that stating early check in was available. Checked in after 9:30 PM, was told I could request late check out up to 2 hrs. I requested late check out and was told I could only get a 30 min extension. Again, communication is poor and continuity doesn’t exist. My room was fine but I wouldn’t choose this location for any future travel to Lancaster. "

"Breakfast was not offered "

"Good, clean rooms. I was delighted to have a recliner in my room! Friendly, helpful staff."

"Mice, mold, dirty sheets, smells and won’t give refuses"

"Parking was easy hotel rooms where clean and perfect for what we needed. "

"The first morning My wife and I had to take cold showers. Found out the water heater went out but parts were ordered. Repair was made promptly and then we had plenty of hot water. Great, congenial, helpful staff. Will stay here again."