In-room safe, free cots/infant beds, rollaway beds, free WiFi

Reviews of Hampton Inn Crystal River, FL

2.5 out of 5
Hampton Inn Crystal River, FL
1103 North Suncoast Boulevard, Crystal River, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 690 out of 951 reviews" "
Rating 8 - Good. 212 out of 951 reviews" "
Rating 6 - Okay. 29 out of 951 reviews" "
Rating 4 - Poor. 12 out of 951 reviews" "
Rating 2 - Terrible. 8 out of 951 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Nice hotel, clean, great location to things-to-do in the area. Best thing I can say about this hotel is that during my stay I had no complaints.
Stayed 3 nights in Apr 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the area.
Stayed 1 night in Apr 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the area and dined at the waters edge.
Stayed 1 night in Mar 2024
Response from Sarim on 23 Apr 2024
Dear Shawn,Thank you for sharing your feedback and for choosing to stay with us. We're pleased to hear that you enjoyed the area and had the opportunity to dine at the waterside.We're constantly striving to improve our guests' experiences, so if there's anything specific that we can do to turn your next stay into a 5-star experience, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 Excellent

Courtney Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was extremely helpful and friendly. Will definitely be going back
Stayed 1 night in Apr 2024
Response from Sarim on 18 Apr 2024
Dear Courtney Ann,Thank you for your outstanding 5/5 rating and for sharing your experience with us! We're thrilled to hear that our staff were extremely helpful and friendly during your stay.We're delighted that you had such a positive experience with us, and we're honored to hear that you'll be returning. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future!If there's anything specific that made your stay enjoyable or any areas where we can further improve, please feel free to let us know.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful friendly staff!! Room and dining area was very clean. Last minute decision to stay and this place was great!
Stayed 1 night in Apr 2024
Response from Sarim on 14 Apr 2024
Dear Brenda,Thank you for your fantastic 5/5 rating and for sharing your experience with us! We're thrilled to hear that our staff were very helpful and friendly, and that you found both the room and dining area to be very clean.We're delighted that we could accommodate your last-minute decision to stay, and we're glad to hear that you found our place to be great. Your satisfaction is our top priority, and we're grateful for your kind words.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

john

Great
Stayed 1 night in Apr 2024
Response from Sarim on 14 Apr 2024
Dear John,Thank you for your wonderful review and perfect score! We're delighted to hear that you had a great experience during your stay with us.Your feedback is greatly appreciated, and we're thrilled that we were able to meet your expectations. If there's anything specific that made your stay enjoyable or any areas where we can further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

6/10 Okay

Jon

Limited channel selection for TV. Iron was broken, no shampoo. Front desk said they would email me a current receipt after morning audit, never received it Not worth the two nights at total price of $460
Stayed 2 nights in Mar 2024
Response from Sarim on 9 Apr 2024
Dear Jon,Thank you for taking the time to provide us with your feedback. We're sorry to hear about the issues you encountered during your recent stay with us.We understand your frustration, and we apologize that your stay did not meet your expectations. We appreciate your feedback as it helps us to identify areas where we can improve our services.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly.

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Great stay if in town to see the manatees.
Stayed 1 night in Mar 2024
Response from Sarim on 9 Apr 2024
Dear Dawn,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you found our staff friendly, and our facilities clean during your visit.We're delighted to know that you had a great stay, especially if you were in town to see the manatees. If there's anything specific that we can improve upon to make your next visit even better, please feel free to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simply excellent at everything!
Stayed 1 night in Apr 2024
Response from Sarim on 4 Apr 2024
Dear Nathan,Thank you for your outstanding 5/5 rating and your wonderful feedback! We're thrilled to hear that you found our hotel to be excellent in every aspect.Your kind words mean a lot to us, and we're delighted that you had such a positive experience during your stay. If there's anything specific that made your stay memorable or any areas where we can continue to excel, please don't hesitate to let us know.We can't wait to welcome you back for another excellent stay in the future.

10/10 Excellent

Barbie

Stayed 1 night in Mar 2024
Response from Sarim on 18 Apr 2024
Dear Barbie,Thank you for taking the time to rate your recent stay with us and for awarding us a perfect 5/5 score! We truly appreciate your feedback and are delighted to know that you had a positive experience during your time with us.If you have any specific feedback or suggestions for improvement, please feel free to share them with us. Your satisfaction is our priority, and we're committed to providing you with exceptional service every time you stay with us.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Love the free breakfast and staff was very nice.
Stayed 2 nights in Mar 2024
Response from Sarim on 4 Apr 2024
Dear Tiffany,Thank you for your fantastic 5/5 rating and your kind words! We're delighted to hear that you enjoyed our complimentary breakfast and that our staff provided you with excellent service.Your satisfaction is our top priority, and we're thrilled that we could make your stay enjoyable. We look forward to welcoming you back for another wonderful experience in the future.

10/10 Excellent

Karie

Travelled with partner
I love the breakfast
Stayed 2 nights in Mar 2024
Response from Sarim on 4 Apr 2024
Dear Karie,Thank you for your fantastic 5/5 rating and your kind words! We're thrilled to hear that you love our breakfast offerings.Your satisfaction is important to us, and we're delighted that you enjoyed your dining experience with us. We look forward to serving you again during your next visit.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sarim on 10 Mar 2024
Dear Karen,Thank you for your excellent 5/5 rating! We truly appreciate your feedback and are delighted to know that you had a great experience during your stay with us.If there's anything specific that you enjoyed or any areas where we can improve further, please feel free to let us know. Your satisfaction is our priority, and we're committed to providing you with exceptional service every time you stay with us.We hope to have the pleasure of welcoming you back soon for another fantastic stay.

10/10 Excellent

Ronda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. It was CLEAN and I mean clean. It was quiet, and we had plenty of parking spots. The Staff was terrific. I went back several times with questions about attractions in the area, and boy, were they right on! We say some awesome areas, and had a wonderful time. They told us what to wear, how to get there, what to expect, etc. We were well prepared and it was great. The food in the breakfast area was great, and they sent us off with a bottle of water for our trip. Wonderful stay! I'll be back and tell everyone about it.
Stayed 2 nights in Mar 2024
Response from Sarim on 9 Mar 2024
Dear Ronda,Thank you for your glowing review and outstanding 5/5 rating! We're thrilled to hear that you loved your stay with us and that everything exceeded your expectations.It's wonderful to know that you found our hotel exceptionally clean and quiet, with plenty of parking spots available. We're also delighted that our staff provided you with terrific service and valuable information about local attractions, ensuring you had a memorable experience exploring the area.We're glad you enjoyed the breakfast offerings and the complimentary water for your trip. Your satisfaction is our top priority, and we're grateful for your kind words and recommendation.We can't wait to welcome you back for another wonderful stay, and we look forward to seeing you again soon!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, and Sheri handled our check-in perfectly. Would stay here again.
Stayed 1 night in Mar 2024
Response from Sarim on 9 Mar 2024
Dear Cheryl,Thank you for your outstanding 5/5 rating and for sharing your experience with us! We're delighted to hear that you found our hotel clean and quiet, and we're thrilled that Sheri provided a perfect check-in experience for you.We appreciate your kind words and your recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Kyle

Stayed 1 night in Mar 2024
Response from Sarim on 25 Mar 2024
Dear Kyle,Thank you for your outstanding 5/5 review! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us.If there's anything specific that you enjoyed or any areas where we can further improve, please feel free to let us know. Your satisfaction is our priority, and we're committed to providing you with exceptional service every time you stay with us.We look forward to welcoming you back soon for another fantastic stay.

4/10 Poor

Ashlea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room never got cleaned (understaffed?) and the pool was not open. We went to Florida for the weekend and the pool was not open?! Nothing was offered to compensate us for our room not getting cleaned or the pool not being open.
Stayed 2 nights in Mar 2024
Response from Sarim on 4 Mar 2024
Dear Ashlea,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit.We understand that your room was not cleaned and that the pool was closed due to a lack of chlorine. Please accept our apologies for these issues. We want to assure you that we take the cleanliness and safety of our facilities very seriously.Regarding the housekeeping issue, we were indeed understaffed during your stay, which impacted our ability to clean rooms in a timely manner. We apologize for any inconvenience this may have caused. We are actively working to address staffing challenges to ensure that all guest rooms are cleaned promptly.As for the pool closure, we apologize for any disappointment this may have caused. The decision to close the pool was made for safety purposes due to the lack of chlorine. We appreciate your understanding of this matter, as the safety of our guests is our top priority.We understand your frustration and would like to make things right. Please contact the hotel directly and we will offer you a discount for a future stay.Once again, we apologize for the inconvenience and appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

10/10 Excellent

Kylie

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Sarim on 29 Feb 2024
Dear Kylie,Thank you for your outstanding 5/5 rating! We're thrilled to hear that you had a fantastic experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was garbage outside
Stayed 3 nights in Feb 2024
Response from Sarim on 23 Feb 2024
Dear George,Thank you for taking the time to provide feedback about your recent stay. We apologize for the inconvenience you experienced regarding the presence of garbage outside. Maintaining a clean and pleasant environment is important to us, and we take your comments seriously.Please be assured that we are addressing this issue promptly to ensure it does not recur in the future. We appreciate your feedback as it helps us improve our services for all guests.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.We hope to have the opportunity to welcome you back for an improved experience.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous stay! Sheri and Melissa at the front desk were amazing - very knowledgeable and helpful with directions and recommendations. Great selection for breakfast and delicious cookies in the evening. One of the best hotel stays we have had in a long time. Highly recommended.
Stayed 2 nights in Feb 2024
Response from Sarim on 21 Feb 2024
Dear Laurie,Thank you for sharing your fabulous experience with us! We’re thrilled to hear that you had a fantastic stay. Sheri and Melissa will be delighted to know that their service left a positive impression on you. Providing knowledgeable and helpful assistance is what we strive for, and we’re glad they could assist you with directions and recommendations.It’s great to know that you enjoyed our breakfast selection and delicious evening cookies. Your recommendation means a lot to us, and we’re honored to hear that your stay was one of the best you’ve had in a long time.We appreciate your kind words and look forward to welcoming you back for another memorable stay.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Sarim on 17 Feb 2024
Dear Steve,Thank you for taking the time to rate your recent stay with us. We appreciate your fantastic 5/5 rating! Your satisfaction is important to us, and we're delighted that you had a great experience at our hotel.If you have any feedback or suggestions for us to further enhance your future stays, please feel free to share. We look forward to welcoming you back for another excellent stay.

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
The staff was amazing!! The hotel was clean, smelled good and the breakfast was on time!!
Stayed 3 nights in Feb 2024
Response from Sarim on 10 Feb 2024
Dear Teresa,Thank you for your outstanding 5/5 rating and for sharing your experience with us! We're thrilled to hear that you found our staff amazing, and it's wonderful to know that you appreciated the cleanliness of our hotel and enjoyed our breakfast service being on time.Your kind words mean a lot to us, and we can't wait to share your feedback with our team. We look forward to hosting you again for another fantastic stay.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient!
Stayed 1 night in Feb 2024
Response from Sarim on 8 Feb 2024
Dear Wayne,Thank you for your excellent 5/5 rating and for sharing your feedback! We're thrilled to hear that you found our hotel quiet and convenient. Providing a peaceful atmosphere and convenient amenities are priorities for us, and we're glad we could meet your expectations.We appreciate your positive comments and look forward to hosting you again for another enjoyable stay.

10/10 Excellent

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. No complaints.
Stayed 1 night in Jan 2024
Response from Sarim on 5 Feb 2024
Dear Susan,Thank you for taking the time to leave a wonderful 5/5 review! We're delighted to hear that you had a very nice stay and that you had no complaints. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable experience.If there's anything specific you loved about your stay or anything we can improve upon, please feel free to share.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean, friendly staff, good room and value for money.
Stayed 1 night in Dec 2023
Response from Sarim on 28 Jan 2024
Dear Tim,Thank you for your fantastic 5/5 rating and the positive feedback! We're thrilled to hear that you had a great stay and found our hotel very clean. It's wonderful to know that our staff was friendly, your room met expectations, and you found value for your money.Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sarim on 25 Jan 2024
Dear Guest,A big thank you for your outstanding 10/10 ratings! We're delighted to hear that your stay surpassed expectations. Your high praise motivates us to continue delivering exceptional service, and we can't wait to welcome you back for another perfect stay.

10/10 Excellent

Wesly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean place to stay
Stayed 1 night in Dec 2023
Response from Sarim on 25 Jan 2024
Dear Wesley,Thank you for your fantastic 5/5 rating! We're delighted to hear that you found our hotel a nice, clean place to stay. Providing a comfortable and clean environment is our priority, and we're thrilled that it contributed to your positive experience.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Electric charging
Stayed 3 nights in Jan 2024
Response from Sarim on 25 Jan 2024
Dear Beverly,Thank you for your excellent 5/5 rating! We're pleased to hear that you appreciated our electric charging facilities. Ensuring convenient amenities for our guests is important to us, and we're glad we could meet your needs.We look forward to hosting you again, and if there's anything else you'd like to share or any specific ways we can enhance your experience, feel free to let us know.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarim on 20 Jan 2024
Dear Steven,Thank you for choosing to stay with us and for taking the time to provide a rating. We appreciate your feedback and are glad you had a positive experience. If there are any specific areas where we can improve and earn that extra star in the future, please feel free to let us know. We hope to have the pleasure of hosting you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Melissa and Cheri were very courteous and helpful for us to find a place to eat. They also helped with other questions I had! Very nice facility and breakfast
Stayed 1 night in Jan 2024
Response from Sarim on 21 Jan 2024
Dear Michael,Thank you for your glowing review! We're delighted to hear that Melissa and Sheri provided courteous and helpful assistance, guiding you to great dining options and addressing your questions. We're fortunate to have such dedicated team members.It's fantastic to know that you enjoyed our facility and breakfast. Your kind words inspire us, and we can't wait to share your feedback with Melissa, Sheri, and the rest of our team.We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was great, and on the main street!
Stayed 1 night in Jan 2024
Response from Sarim on 20 Jan 2024
Dear Marie,Thank you for your wonderful review! We're thrilled to hear that you found our hotel very clean, our staff great, and appreciated our central location on the main street. Your positive comments mean a lot to us, and we look forward to hosting you again for another enjoyable stay.

10/10 Excellent

Brenda

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Sarim on 15 Jan 2024
Dear Brenda,Thank you for your wonderful 5/5 ratings! We're thrilled to know that you had an excellent experience at our hotel. Your positive feedback is truly appreciated, and we look forward to the pleasure of serving you again.

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay, rooms could use a few updates. Clerk was very nice when we checked in.
Stayed 3 nights in Jan 2024
Response from Sarim on 15 Jan 2024
Dear Katherine,Thank you for choosing to stay with us, and for taking the time to share your thoughts. We're pleased to hear that you had a nice stay and that our clerk was very nice during your check-in.We appreciate your feedback on the room updates, and we'll certainly take that into consideration as we continuously strive to improve. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience.

10/10 Excellent

SCARLET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sarim on 14 Jan 2024
Dear Scarlet,Thank you for your wonderful 5/5 rating! We're thrilled to know that you had an excellent experience at our hotel. Your positive feedback is truly appreciated, and we look forward to the pleasure of serving you again.

10/10 Excellent

Hai

Stayed 2 nights in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Hai,A big thank you for your outstanding 10/10 ratings! We're delighted to hear that your stay surpassed expectations. Your high praise motivates us to continue delivering exceptional service, and we can't wait to welcome you back for another perfect stay.

10/10 Excellent

Euitaek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Euitaek,Thank you for your wonderful 5/5 ratings! We're thrilled to know that you had an excellent experience at our hotel. Your positive feedback is truly appreciated, and we look forward to the pleasure of serving you again.

10/10 Excellent

Hoi Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was cozy, tidy and clean. The staff were friendly. Big parking lot. Nice gym room, but outdoor pool in maintenance at the moment. I love the breakfast most!
Stayed 4 nights in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Hoi Yee,We appreciate your fantastic review! It's wonderful to hear that you found your room cozy, tidy, and clean. We're glad you enjoyed the friendliness of our staff and took advantage of our spacious parking lot and well-equipped gym.Apologies for any inconvenience regarding the outdoor pool maintenance, but we're thrilled to know that you loved our breakfast! Your satisfaction is our priority, and we look forward to providing you with an even more enjoyable experience in the future.

10/10 Excellent

Christina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly! Very clean, great breakfast.
Stayed 1 night in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Christina,Thank you for your wonderful review! We're delighted to hear that our staff's friendliness stood out to you and that you found our hotel exceptionally clean. It's also great to know that you enjoyed our breakfast offerings.Your positive comments mean a lot to us, and we look forward to hosting you again on your next visit.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at front desk very welcoming and friendly. Cute little property and nice holiday decorations in lobby !!
Stayed 1 night in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Todd,Thank you for sharing your positive experience with us! We're delighted to hear that our young lady at the front desk made you feel welcomed and that you appreciated our cute property and holiday decorations in the lobby.Your kind words motivate us to continue providing excellent service, and we hope to welcome you back for another pleasant stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Best place to stay in the area for sure, staff was very friendly and accomadting.
Stayed 2 nights in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Robert,We're thrilled to hear that you consider us the best place to stay in the area! Your compliments about our friendly and accommodating staff mean a lot to us. Providing a great experience for our guests is our priority, and we're delighted that we could meet your expectations.We look forward to hosting you again and appreciate your recommendation.

10/10 Excellent

ALICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great location
Stayed 1 night in Dec 2023
Response from Sarim on 12 Jan 2024
Dear Alice,Thank you for your kind words! We're pleased to hear that you found our staff nice and enjoyed our great location. If there's anything specific you loved or any suggestions you have, feel free to share. We look forward to welcoming you again.

10/10 Excellent

charlize

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Charlize,Thank you for your wonderful 5/5 ratings! We're thrilled to know that you had an excellent experience at our hotel. Your positive feedback is truly appreciated, and we look forward to the pleasure of serving you again.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Benjamin,Thank you for your kind words! We appreciate your positive feedback and hope to have the pleasure of hosting you again.

10/10 Excellent

sylvia

Travelled with family
Liked: Amenities
Great location close to everything we needed Water bottles given freely cookies in the afternoon It was a lovely stay
Stayed 4 nights in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Sylvia,Thank you for your wonderful review! We're delighted to hear that our location was convenient for your needs. Providing complimentary water bottles, afternoon cookies, and ensuring a lovely stay are all part of our commitment to guest satisfaction.We appreciate your kind words and hope to welcome you back for another enjoyable stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and quiet
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear John,We're thrilled to hear that you had a great stay with us! Ensuring a clean and quiet environment is important to us, and we're glad it contributed to your positive experience. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to hosting you again.

10/10 Excellent

Tearia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the hotel clean, easy to navigate, and had a great selection of breakfast items, but the staff was incredibly helpful and pointed my family towards great restaurants around the area!
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Tearia,Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean, easy to navigate, and enjoyed our breakfast selection. It's great to know that our staff was incredibly helpful and could guide your family to great restaurants in the area.Your positive comments inspire us to continue providing excellent service, and we look forward to welcoming you and your family back.

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always amazing.
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Tammy,Thank you for your kind words! We appreciate your compliment about our staff. Providing amazing service is what we aim for, and we're delighted to hear that you've had positive experiences with us. We look forward to serving you again.

10/10 Excellent

Jerry, WAKE FOREST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear Jerry,Thank you for your wonderful 5/5 ratings! We're thrilled to know that you had an excellent experience at our hotel. Your positive feedback is truly appreciated, and we look forward to the pleasure of serving you again.

8/10 Good

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jennifer at the front was happy friendly and helpful The place was super clean, except did notice a very small spill behind night stand on wall
Stayed 1 night in Nov 2023

10/10 Excellent

John

Front Desk Staff is Great
Stayed 1 night in Nov 2023
Response from Sarim on 12 Jan 2024
Dear John,We appreciate your compliment about our front desk staff! It's wonderful to hear that you found them great. Providing excellent service is our priority, and we're glad our staff contributed to your positive experience. We look forward to welcoming you again.