Cuautitlan Izcalli Hotel Guide - Luxury Hotels in Cuautitlan Izcalli, State of Mexico

"Breakfast buffet was great. We found a kotex wrappers under our bed and a open pad stuck to the comforter. Thankfully it appeared to be unused but still gross. There are no hot tubs. There are 3 jetted areas of the pool that are the same temp as the pool. "

"The property was beautiful and very clean. An older hotel but gives that historical México City Vibe. Great location for shopping and museums. The Cafe is amazing and very accommodating. The restaurant upstairs has a great view and the food and drinks are wonderful. The staff is great upon check in but after that we felt we didn’t exist or like we were intruding. Coming in and out of the hotel, we were no longer greeted or offered drinks and most of the time didn’t even get a hello or goodbye. When checking out and leaving with luggage, nobody offered to help or ask if we needed anything. "

"Quiet, great location, comfortable"

"Staff is great!!"

"Unfortunately, this hotel did not live up to the expectations of its high ratings. It was incredibly noisy - you could hear the TV in neighboring rooms and the doors closing made more noise than any hotel I've stayed in. The beds and pillows were not very comfortable. And the room smelled incredibly strong like cleaning solution - and there was only a tiny window to try to air the room out. The hotel appeared to have a beautiful courtyard, but the staff said it could not be accessed. We ended up leaving a day early. "

"Excellent costumer service, the staff was always very helpful. One night we decided that we wanted to visit Teotihuacan and the staff help us to book a private tour even though it was last minute!!! The room was clean and comfortable The hotel has a very good location, you could walk to the Historic Center or Roma Norte."

"Ya es viejo el hotel pero cumple como En buena calidad d emos q laboran en el hotel "

"Property was amazing Service amazing overall five star rating great great would recommend it any time"