Cuilapam de Guerrero Holidays

Beautiful, large rooms, but small intimate hotel

We stayed at El Callejon Hotel last year and it was phenomenal. We invited family and friends this year and wanted to share this experience with them. Unfortunately, it fell short this year. It started with our arrival. We were received with nothing special whereas last year they had copitas de mezcal and mezcal granita or nieve for us. This year not even a map nor orientation of the attractions near by. I expressed my concern and was reassured they would make it right and that this was due to the fact that the chef had an emergency. I understood and know emergencies happen. But, we were there 5 nights and nothing was made right-not even a map. It was all in the details that were missing this year. Another example, they did not provide us with daily bottled water in the room this year. We had to ask the desk personnel daily. They did not help us to the door this year and ensure we had a taxi despite not being busy and just sitting at the desk. We enjoyed our stay in Oaxaca with our family and friends but it wasn’t because of El Callejon Hotel. It was just average.

The hotel gave us a sense of peace, comfort and security. The rooms are extremely comfortable and everything worked well. The staff was attentive and always ready to help. The Llano park is right across the street. Every morning, we went for a long run/walk around the park. We really enjoyed our stay in Oaxaca!

Everything was good, staff was very nice. Recommended for people who like to be calm.

I found the location to be excellent, everything was very close and within walking distance.