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Hotel Ruinas

3.0 star property
Hotel with free breakfast, a quick walk to Cusco Cathedral

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Photo gallery for Hotel Ruinas

Interior
Bar (on property)
Standard Triple Room
Reception
Front of property
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Single Room, 1 Large Single Bed

Comfort Single Room, 1 Large Single Bed

Comfort Single Room, 1 Large Single Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
Private bathroom
Cable channels
  • 1 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
Cable channels
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Fridge
TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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The price is €163
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About the area

Map
Calle Ruinas 472, Cusco, CUZ, 8002

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • San Pedro Station - 15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Jack's Cafe - ‬2 min walk
  • Cicciolina Cafe
  • ‪Mama Seledonia - ‬2 min walk
  • ‪Picarones Ruinas - ‬1 min walk

About this property

Hotel Ruinas

Hotel near Cusco Cathedral
Located close to Museo de Historia Natural and Plaza de Armas, Hotel Ruinas provides a free breakfast buffet, an airport shuttle and a library. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • A round-trip airport shuttle (surcharge), a front desk safe and coffee/tea in reception
  • Smoke-free property, multilingual staff and a porter/bellboy
  • Coworking spaces, laundry services and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Ruinas have comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Fridges and irons/ironing boards
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PEN 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 15 per vehicle (one-way)
  • Nearby parking fee: PEN 40 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Property Registration Number 20442053431

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Ruinas
Hotel Ruinas Cusco
Hotel Ruinas Hotel
Ruinas Cusco
Ruinas Hotel Cusco
Hotel Ruinas Cusco
Hotel Ruinas Hotel Cusco

Frequently asked questions

Is Hotel Ruinas pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ruinas?

Check-in start time: 10:00 AM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ruinas?

Checkout is at 9 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Ruinas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 15 per vehicle applies.

Where is Hotel Ruinas located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Cusco Cathedral and Plaza de Armas. Museo de Historia Natural and Museo de Arte Popular are also within 10 minutes. San Pedro Station is 15 minutes by foot and Cusco Wanchaq Station is 15 minutes.

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Hotel Ruinas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 152 reviews
Rating 8 - Good. 38 out of 152 reviews
Rating 6 - Okay. 8 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacek

Liked: Amenities, property conditions & facilities
Excellent location, near historical city center
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza. Good breakfast, very clean.
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location yet in a very busy area of the historical area. Lots of shopping, dining and transportation options. Staff were very accommodating and friendly. I would give the staff a 10/10. I loved they did same day laundry services. Breakfast was great and had options for my dietary restrictions.
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will stay there again next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most hospitable

The staff at the Ruias is amazing; their purposeful hospitality stood out during our visit. Everything we requested at any hour was immediately got an immediate response. The hotel's location, near the main plaza, is very convenient.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 4 nights in Jul 2022

10/10 Excellent

Jody S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included in our reservation. The hotel has an impressive collection of acient pottery and textiles. Very conveinient to center city.
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The first floor is flooded with Inca artifacts and stories.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, but honking horns all night
Stayed 1 night in Apr 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very convenient hotel, near Plaza de Armas. In a safe area, specially if you are traveling alone. Just make sure that you are not place in a rooms that face that street because is very noise and not good for resting.
Stayed 2 nights in May 2024

10/10 Excellent

Ines

Water to drink, you have to buy
Stayed 4 nights in May 2024

2/10 Terrible

Neriza

Disliked: Amenities, property conditions & facilities
We arrived at 1130pm and was hoping to extend stay to 2 days due to late flights , the staff said we need to check out at 9am coz they were full , we had to change hotels due to that we had to go to the streets and find another hotel in a city we have never been
Stayed 1 night in May 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a great location

I really enjoyed this hotel. Its location, 2 minutes from the main square, was excellent. The customer service was also super friendly and helpful. I really only saw two drawbacks, and these may be true for any of the hotels in older buildings that are centrally located. Firstly, I had the option of taking a street facing room or not. I thought it would be nice to have a balcony to see whatever was happening outside. Unfortunately, this includes a dozen or so tour buses that show up every morning as early as 4:00am. That means early morning noise. Many day tours originating in Cusco begin very early each morning. This isn’t the hotel’s fault but is something to be aware of if given a choice of room. The only other thing to be aware of is that in older buildings it may take quite a long time for the hot water to make its way to your room if your up early for one of those 4:00am tours. This is just something to be aware of if you’re looking for a warm shower in the early morning but also something I ran into at a second hotel I stayed at. Id definitely stay here again
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs TLC and updates!!

First stay at Ruinas since pandemic…found hotel to be worn out…carpeting on steps worn through to backing, frayed, dirty and loaded with stains. Bedding was gross… felt very unclean and definitely old and worn. So for the price of 95 US dollar you would expect otherwise! Breakfast included in stay, but it was same typical buffet; nothing beyond. No dietary restrictions options such as gluten free or without salt… so I had to go out to breakfast each day. Location is great… Front desk charged us for a night stay that we were adamant had been already paid for. And then ( thankfully) realized their mistake. Be aware and carefully… always get a receipt and keep email records!! Had to change rooms as invaded by a horse of ants in first room & from looking at the picture one can see that they were after something sweet on counter like a circular glass… meaning that bathroom sink area hadn’t been cleaned from last customer. I was beyond disgusted! Hotel Ruinas… not on my list of places to stay in Cusco. Not worth the monies.
Stayed 1 night in Sep 2022

8/10 Good

Adrian

Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Achraf

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he quedado en barios hotel del mundo,pero estas personas son excelentes
Stayed 2 nights in Sep 2024

6/10 Okay

Edno

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Estrutura do hotel muito boa e agradável. Equipe de atendimento muito pouco simpática. No café da manhã, meia hora antes do término do horário, não havia mais bolo, água, ovos mexidos e outros itens. Pedi para repor os itens faltantes e disseram que tinham acabado. Trouxeram apenas um copo de água.
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. And very good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashraf

Stayed 1 night in Jul 2024

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación, buen servicio

El hotel está en el centro de Cusco, a unos 5 minutos caminando de la Plaza Principal, en una zona tranquila y segura, es fácil moverse caminando a cualquier lado y eso es una gran ventaja, las habitaciones son cómodas en términos generales, la cama y las almohadas están bien y tiene agua caliente las 24 hrs, y el desayuno tipo buffet que sirven de 5:00 a 9:00 a.m., es sencillo pero bueno (fruta, cereales, huevo, pan, jugo, café mate, etc), me agradó que sirvieran el dasayuno desde temprano porque da la posibilidad de comer algo antes de salir a algún tour. Creo que les hace falta alguna botella de agua de cortesía en las habitaciones, no hay elevador, por lo que hay que subir varias escaleras para llegar a las habitaciones del tercer piso, tienen un cartel que hay que poner en la cama para que no sean cambiadas las sábanas, que me gustaría sugerir que fuera al revés, poner el cartel cuando se requiera el cambio, a veces uno puede olvidarlo al salir, y hay que promover el ahorro de agua, aunque hay internet en las habitaciones, a veces la velocidad no es muy buena o se pierde completamente la conexión. El check out es temprano, a las 9:00 a.m., pero ofrecen el servicio de resguardo de equipaje, lo que se agradece. El personal es muy amable, y siempre hay alguien en recepció. En general, me pareció una muy buena opción de hospedaje en relación calidad-precio.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024