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Reviews of Hotel Valle Andino

3 out of 5
Hotel Valle Andino
Calle Pavitos, 560-A, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yakov

Liked: Cleanliness, staff & service
Pros: The place is clean and close to the center. Also close to a supermarket. Staff friendly and always greet you. Simple breakfast but reasonable for the price. Wifi worked for me with no issues Come: there was no hot water at all. It was only 9:30pm. The day before hot water ok but no pressure. In the morning there was a lot of pressure and hot water. I guess your shower to the morning ☹️ The room was cold all the time. Walk up in the middle of the night to adjust blankets. There is no noise insulation and you keep hearing noise coming from other rooms.
Stayed 3 nights in May 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from HOTEL VALLE ANDINO on 4 May 2024
MUCHAS GRACIAS POR SU APRECIACION

10/10 Excellent

Lorenzo, Houston

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could stay forever :)
Stayed 3 nights in Oct 2023
Response from HOTEL VALLE ANDINO on 24 Oct 2023
THANKS MY BROTHER

8/10 Good

Maria Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy lindo con lo necesario para prepararte para tu excursión a Machu Pichu. Personal cálido y amable .
Stayed 2 nights in Apr 2024
Response from HOTEL VALLE ANDINO on 4 May 2024
GRACIAS ESTIMADA MARIA POR SU PREFERENCIA ESPEREMOS VOLVERLOS A VER EN OTRA OPORTUNIDAD

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente servicio y atención de parte de los encargados, además, te pueden ayudar a organizar los tours con un costo justo.
Stayed 5 nights in Jan 2024
Response from HOTEL VALLE ANDINO on 13 Feb 2024
GRACIAS POR SU PREFERENCIA ESPEREMOS VOLVERLOS A VER EN OTRA OPORTUNIDAD

10/10 Excellent

Diana, Bloomingdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel es muy amable, lugar muy limpio . El desayuno es muy bueno .
Stayed 3 nights in Jan 2024
Response from HOTEL VALLE ANDINO on 13 Feb 2024
GRACIAS POR SU APRECIACION ESPERAMOS VOLVERLOS A VER EN OTRA OPORTUNIDAD

10/10 Excellent

Samita Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos da estrutura e atendimento desse hotel
Gostamos bastante do atendimento do hotel, Hernan foi bastante prestativo, sempre disposto com dicas de passeios e lugares para ir pela cidade, hotel limpo, a cama boa e trocavam as roupas de banho todo dia, o que faz bastante diferença no Peru já que estava no período de chuva e um pouco húmido, estava frio e não tivemos problema com o chuveiro elétrico, recomendo esse hotel!
Stayed 9 nights in Dec 2023
Response from HOTEL VALLE ANDINO on 13 Feb 2024
MUITO OBRIGADO PELA PREFERENCIA ATE UMA PROXIMA VEZ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauber und freundlich
Zimmer war sauber, Personal freundlich
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Otima escolha em Cusco
Atendimento nota 1000, excelente localização dando para ir andando aos principais pontos turisticos de Cusco, oferecem um passeio a Machu Picchu pelo Hotel que eu super recomendo, pois são super pontuais e atenciosos...nos sentimos muito seguros.!
Stayed 2 nights in Oct 2023
Response from HOTEL VALLE ANDINO on 24 Oct 2023
MUITO OBRIGADO PELA PREFERENCIA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo x beneficio em Cusco
O Hotel é muito bem localizado, limpo e tem um atendimento muito bom.Fomos auxiliados pelo dono a fazer todos os passeios de forma prática e segura.Voltaremos com certeza.!
Stayed 2 nights in Oct 2023
Response from HOTEL VALLE ANDINO on 9 Oct 2023
agradecemos muchos su apreciacion ,gustosos de poderles recibirlos de nuevo

6/10 Okay

Paulo Vitor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Funcionários bastante simpáticos e bastante prestativos, porém um dia no café da manhã tivemos que esperar uma hora até aparecer alguém, sem explicarem o porquê. O chuveiro é bom, porém um dia estava sem água quente e tivemos que esperar. A roupa de cama não é boa, ela dá muitas descargas elétricas. A localização é boa, bem perto da praça de armas.
Stayed 3 nights in Sep 2023
Response from HOTEL VALLE ANDINO on 9 Oct 2023
Agradecemos su comentario, esto nos ayudara a mejorar nuestro servicio

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mi estancia fue increíble gracias a las instalaciones con las que cuenta el hotel, su cercanía del centro de Cusco y sobre todo el gran servicio del personal administrativo del lugar.
Stayed 3 nights in May 2023
Response from Valle Andino on 4 Jun 2023
Muchas gracias por su apreciación estimado,

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO JEITO QUE O BRASILEIRO GOSTA
Stayed 2 nights in May 2023
Response from HOTEL VALLE ANDINO on 20 May 2023
Gracias por su apreciación estimado, esperamos volverlo a ver en otro oportunidad