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Hoteles Casa Real

2.5 star property
Guests start their day with a hearty breakfast buffet while attentive staff handle the details, leaving time to relax on the scenic terrace in historic Cusco.

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Located in the heart of Cusco Historic Center, Hoteles Casa Real welcomes travelers with amenities like a breakfast buffet and free in-room WiFi. The helpful staff assists with tour tickets and dry cleaning, while the terrace offers a peaceful spot to unwind after exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi

Single Room Standard

  • 20 sq m
  • Sleeps 1

Double Room Standard

  • 26 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 26 sq m
  • Sleeps 2

Room Superior

  • 26 sq m
  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, iron/ironing board, free WiFi

Triple Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Hot Tub

Double Room, Hot Tub | Jetted bathtub

Double Room, Hot Tub

Highlights

Private hot tub
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds
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About the area

Cusco is home to Hoteles Casa Real. Centro de Textiles and Quechua Museum are cultural highlights, and some of the area's attractions include Museo de Historia Natural and Planetarium Cusco. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Visit our Cusco travel guide
Map
Av. Garcilaso N° 218, Cusco, 8002

What's nearby

  • Qorikancha, located in the city of Cusco in Peru, is so unique because the original Inca walls were used as the foundation for the Church and Convent of Santo Domingo. Thus, the site has a beautiful mix of Inca and Spanish architecture.
    Coricancha
    7 min walk - 0.6 km
  • Plaza de Armas which includes a church or cathedral and a park
    Plaza de Armas
    12 min walk - 1.0 km
  • 0_TR006566
    Cusco Cathedral
    12 min walk - 1.0 km
  • The cobblestone streets of the San Blas neighborhood of Cusco, Peru are some of the highest elevations in Cusco but worth every single step!
    Plaza San Blas
    12 min walk - 1.0 km
  • Cusco San Pedro Market featuring markets as well as a small group of people
    San Pedro Market
    15 min walk - 1.3 km

Getting around

  • Cusco Wanchaq Station
    4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    13 min drive

Restaurants

  • Pizzeria La Nostra
    4 min walk
  • PizzAventura
    2 min walk
  • La Quinta Comida Peruana
    4 min walk
  • Don Lucho
    4 min walk
  • La Cusqueñita
    2 min walk

About this property

Hoteles Casa Real

Hotel near Plaza de Armas
Consider a stay at Hoteles Casa Real and take advantage of a free breakfast buffet, a free return airport shuttle and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Tour/ticket information, concierge services and luggage storage
  • Smoke-free property and a 24-hour front desk
Room features
All guestrooms at Hoteles Casa Real offer comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 32-inch flat-screen TVs with cable channels

Similar properties

Terrace/patio
Aqua Hotel Cusco
  • Breakfast included
  • Free Wi-Fi
  • Bar
  • Laundry room
8.4 out of 10, Very good, 7 reviews
Aqua Hotel Cusco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 20600983556
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Hoteles Casa Real Hotel Cusco
Hoteles Casa Real Hotel
Hoteles Casa Real Cusco

Frequently asked questions

Is Hoteles Casa Real pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoteles Casa Real?

Hoteles Casa Real doesn't offer parking.

What time is check-in at Hoteles Casa Real?

Check-in begins at 11:00 AM.

What time is check-out at Hoteles Casa Real?

Checkout is at 10 AM.

Does Hoteles Casa Real provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hoteles Casa Real located?

Situated in Cusco, this hotel is within a 15-minute walk of Wanchaq Market and Plaza de Armas. Orellana Pumaqchupan Park and Centro de Textiles are also within 5 minutes. Cusco Wanchaq Station is only a 4-minute walk and San Pedro Station is 17 minutes.

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Reviews

Hoteles Casa Real Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

2/10 Terrible

Digna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dose not have views in bedroom biggest bad thing no Elevator. Breaded sucked. Only Edgar was very informative the reception man.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy centrico, buena atención, guardia de seguridad siempre
Stayed 1 night in Dec 2019

8/10 Good

Lee, Berthoud, Colorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plain basic hotel that's kind of hard to find.. only a single door along a busy street, but it leads down a hallway to a surprisingly nice little hotel. My bus (coming back from Machu Picchu) was running late so I called to tell them it would be shortly after midnight before I arrived and they said no problem they'd be there waiting on me and thanks for calling! Room is very basic but exceptionally clean. Shower had good hot water and plenty of fresh towels. My only complaint is the walls were quite thin making it difficult to sleep once people were up and about elsewhere in the hotel. Overall I booked the hotel based on Expedia reviews and just taking a chance and it worked out quite well!. Definite recommend.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Lo que no nos gusto del hotel fue la limpieza de las habitaciones las sabanas estaban sucias. El primer día pedimos que nos cambiaran las sábanas porque están sucias hasta manchas de sangre tenia y estaban amarillas. En las imágenes de internet ponen algo bonito y llega uno se encuentra con algo totalmente diferente. Además un día le revisaron a mi esposa la maleta, lo evidenciamos porque le dejaron los cosméticos por fuera de la maleta.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, nice room. The only bad thing is that it doesn’t have an elevator, but the staff was helpful with the luggage.
Stayed 1 night in Mar 2019

8/10 Good

Alan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and bathroom, warm, comfortable beds and pleasant staff. The property was near the town center within easy walking distance and a nice breakfast was available. They also had an affordable laundry service.
Stayed 2 nights in Jun 2018

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visitando el Cusco

Un viaje de aprendizaje y para hacer un poco de turismo, el Cusco una ciudad antigua, bastante limpia y ordenada

8/10 Good

dario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

boa

Foi boa, no entanto o café era servido no quinto andar e o hotel não tinha elevador

4/10 Poor

Oleg

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

It is not hotel. It is hostel

8/10 Good

Sandra

Liked: Staff & service
Disliked: Room comfort
Esta cerca del centro, el personal fue atento y agradable en recepción y desayuno fueron amables y fue bueno en calidad, lo que no me gusto es que falta limpieza en la habitación y no tiene ascensor el cuarto piso se escuchan las tuberías toda la noche y eso molesta

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desayuno estupendo!!

El desayuno es espectacular!! La cama es súper cómoda, la limpieza es buena. En mi habitación la señal del celular no era buena. Me otorgaron un calentador, mi habitación se mantuvo cálida toda mi estadía. Regresare
Stayed 3 nights in Feb 2018

8/10 Good

Jessica, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, quiet, good location.

Great breakfast with a view of Cusco from 5th floor, room was simple, comfortable and quiet (except for a a guest who decided to roll their luggage down the tiled hallway floor at 3am!!). Our room was tiled, so pack your slippers or warm socks if you get cold feet! 15min drive to airport (taxi included in our room price), friendly and helpful bilingual staff. 15min walking distance to main square of Cusco. Expedia listing said there was a bathtub, however we did not have one in our room on the third floor. Shower pressure not great and the wifi cut in and out - I was able to access on my android, however my partner could not accces on his iphone.
Stayed 1 night in Mar 2018

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito atencioso, café da manhã muito bom.
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, helpful front desk. Clean

Great hotel, helpful front desk. Clean. Great hotel laid back and close to everything in cuzco
Stayed 1 night in Feb 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great no-frills hotel - stayed here 2x

Stayed here on the first night of two separate visits to this hotel. Is a no-frills hotel with good service - see my other review. Both nights were consistent with each other and I would recommend this place again. One more point is there is no lift and breakfast is served on the 5th floor. This said, if you are visiting Cusco and travelling through the Sacred Valley, five flights of stairs should not scare you off from this place!
Stayed 1 night in Jan 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific no-frills hotel & great location

Stayed at this hotel two separate nights at the start and end of a trip through the Sacred Valley. The hotel is no-frills, clean with comfortable beds. It is located within a 10 minute walk to the train station which was great for the early morning Peru Rail train. Also, for a no-frills hotel the buffet breakfast was terrific, with good start & finish times and four options from a menu as well. At time of my stay there was free shuttle to the airport which was a nice touch as well.
Stayed 1 night in Jan 2018

6/10 Okay

Buck, North Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

More of Hostel than a Hotel

Casa Real is more of a upscale hostel than a hotel. If you come prepared for that it is pretty nice, and the staff are very helpful. There is no longer an entry facade for this "Hotel" Entry is through a steel exterior door and interior security gate down what appears to have been a service entry to the basement. It is directly behind a bus stop on a busy street. It has no curb appeal. The website for this hotel showed nice rooms and they were nice. Mattresses a little thin/firm but nice and overall very clean. The website also showed a restaurant which is no longer there (torn down to make more rooms). Hotel has no elevator. We were on the fourth floor. Elevation at Cuzco is enough that oxygen is available in the lobby so climbing stairs with luggage is a challenge. Hotel is convenient to the central part of town, but that also meant that there was significant street noise until about 2 A.M. The staff was very helpful and pleasant.
Stayed 2 nights in Dec 2017

4/10 Poor

Albert, Washington, DC

Disliked: Staff & service

Clean, but issues with check-in, billing, staff

When we checked in, they gave us a bad exchange rate, but we didn't complain because they didn't charge us for the extra person in the room. After we put our luggage away and were ready to set out to enjoy the city, they hotel administrator (his title), told us they had accidentally checked us into the wrong room. OK, mistakes happen. When they moved us to the new room, there was already luggage in that room. Finally they moved us into a room that seemed to actually be vacant, but left one of our suitcases in the first-occupied room. When we complained and asked for some consideration on the room fee in because of the inconvenience and waste of time, the administrator immediately became defensive and denied any responsibility, blaming the bell-person for grabbing the wrong key. Clearly this was not true, because in the overly-long check in process, it was the administrator's assistant who assigned the room and gave the key to us. At that point, the administrator's assistant joined the conversation in a very rude manor. Rather than continue, we told them we would let the on-line community know what happened, The administrator told us that that is our right. Later when we returned for the evening, they let us know they had made a billing mistake by not charging for the extra person. They told us they would not add that charge, but would renege on their promise to taxi us to the airport the next morning. (We had already paid for two taxi rides).
Stayed 1 night in Dec 2017

10/10 Excellent

Rob, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

Very clean, good location, staff all very helpful with more than sufficient English
Stayed 1 night in Dec 2017

8/10 Good

G M RENGIFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo estuvo súper bien hasta que en mi última noche de reserva de regreso de Machu Picchu me dieron la habitacion equivocada y no hubo modo de solucionar el error cometido por la recepcionista
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

A equipe foi muito atenciosa e sempre esteve à disposição para ajudar com qualquer coisa. O quarto em que ficamos era amplo e confortável. O café da manhã era saboroso, provavelmente o mais variado que encontramos nos hotéis em que ficamos no Peru. O hotel oferece chá de coca e água aos hóspedes, além de contar com cilindro de oxigênio. Excelente opção para ficar em Cusco, com ótimo custo-benefício. A única ressalva relevante é que o hotel tem quatro andares, mas não tem elevador, o que pode provocar dificuldades a algumas pessoas, embora a equipe prontamente auxilie com as bagagens.
Stayed 3 nights in Oct 2017

10/10 Excellent

Yasna, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable, bonito y barato.

La atencion es muy buena, el personal muy amable y atento, habitación confortable y limpia, desayuno muy completo y exquisito. Recomendable.
Stayed 1 night in Oct 2017

10/10 Excellent

Peter, Almere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tophotel dicht bij het centrum.

Perfect hotel. Aardig personeel, bagageopslagservice (voor als je bijvoorbeeld naar Machu Picchu gaat). Taxi service. Warm water. Grote kamers, fijne bedden. Heel uitgebreid ontbijt!
Stayed 1 night in Sep 2017

10/10 Excellent

Chi Che

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Reception is really helpful and hotel quite good, thanks.
Stayed 1 night in Oct 2017