Custom House

Staff the service and the hotel was excellent. We did have breakfast so I am not sure about that however their pool is also a community pool which made us not even to go and use it. When we checked it out it was packed with people. Also they close the pool very early specifically on weekends.

The hotel is in a good location, and staff were generally helpful, however the hotel its self needs updating in regards to its rooms and amenities. Our room was like a sweat box with the fan making little to no difference. The window could barely open and even during the night a breeze was not circulating. Air con is a necessity in the summer months. Thank God we were only staying 1 night or would have moved hotels. Bathroom was not that clean and in need of a paint job. We had requested an extra fan but request was not fulfilled

I travelled to the Dean from Australia for a holiday in Ireland solo. My stay at the Dean in August 2026 for 4 nights was exceptional and the personal customer service, facilities, and cuisine with curated wine list was outstanding, From the roof top restaurant with delicious cuisine, vibey bar downtairs both open late to the stunning wellness centre with pool, spa and steam room with soothing soundtrack the Dean is so inviting and I did not wish to leave. It is so cool and so conveniently located -with regular buses travelling to the Cork airport (less than 2 euros) and access to the train next to it. A 7 minute walk to the best pubs and 10 minutes to the heart of the city and a short stroll to all the sightseeing spots. There are rooms with views towards the city and water and I didn't experience any issues with noise but there are trains operating in the mornings. Coffee pod station, Smeg fridge for whatever you want, high end bath products, and spacious designer bathrooms add to a really special experience. The Dean offered a first class holiday experience with a stunning architect designed building complete with eclectic art works and attention to your every need. I did not have any issues with noise although it can get windy. I have no hesitation in recommending The Dean and a visit to Cork - what a hidden suprise. I was able to secure a fantastic deal through Expedia, Thank you Expedia.