Washington Hotel Guide - DC Arts Center hotels in Washington, United States of America.

"Overall, the hotel is very nice. Beautiful interior and staff was exceptionally warm, friendly, and helpful. I upgraded to an Alexander room last minute and was disappointed to find that the carpet and furniture in the room was riddled with stains. It was disgusting and for the price being charged for a suite that should be a non issue. "

"Staff was very friendly. Room was clean. Location was awesome. A bit of a letdown that the pool was not open, but otherwise a great place to stay."

"Old. And worn out bedrooms. but entry and restaurant area are stunning! Great staff!"

"Thanks for being fair!"

"Nice room, great amenities very accommodating and welcoming front desk staff "

"Great"

"Needed an ice machine and a vending machine to purchase water or soft drinks. Coffee should be free at front desk."

"We spent one night only. This Hotel did not disappoint. Kudos to the door guy with the locks. He was so pleasant and had a smile with every opening and closing of the door. It was a joy to see."

"Please avoid this property if you can!!!! The only positive aspect of this property is its location. Based on the photos, it appeared to be a decent place to stay, but unfortunately, that was far from the reality. Upon check-in, the condition of the room was unacceptable. There was visible mold, cracked walls, chipped and poorly maintained paint, and carpets that appeared not to have been cleaned in years. The overall cleanliness and upkeep were extremely disappointing. We requested to speak with a manager, only to be told they were on vacation and unavailable. Despite providing clear evidence of the issues, our request for a refund was ultimately denied by management. The staff on-site were unable to assist in any meaningful way—they could not process a refund or offer a solution, and appeared limited to basic check-in and check-out duties. Overall, this was a very frustrating experience, and I would not recommend staying here. ***Please do not sign anything they charge you a safety deposit when you get there*** I needed safety from this place. "