Presidential Suite, 4 Bedrooms

Reviews of Hotel Les Mamelles

3 out of 5
Hotel Les Mamelles
Lot 31 Cite Aviation, Les Mamelles, Dakar

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.2/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mary, Jacksonville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Disorganized check in. In spite of making reservations in mid May and phoning to confirm before arrival, we were told there was no room available. A vehicle took us to a substandard flea bag without pillows. We refused. Back at the hotel, communication was poor. Lots of loud arguments. Eventually they put us in a room. No toilet paper. AC failed within one hour. Could not sleep. We departed the next morning and sought other options. Very disappointed
Stayed 3 nights in Aug 2022

10/10 Excellent

Ibrahima

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from i on 17 May 2022
Merciful Ibrahima

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from The manager on 9 Jun 2021
Thanks for your positive feedback you can be sure that next time you will deserve better Abo Diop the Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The host was very kind and accommodating to my family of 7. We arrived earlier than expected and had booked only a day before arriving. The hotel is in a good neighborhood close to many downtown attractions. Be sure to message the host before arriving and for any specific needs. He answered right away. Some rooms are still under construction, but we were give huge rooms; two with large balconies. Their is no elevator, so ask for a lower room if needed to avoid the many steps. We will definitely return here on our next visit.
Stayed 2 nights in May 2021
Response from Hotel les Mamelles on 2 Jun 2021
THANKS for your comment. We were very happy to welcome you and we hope to see you again soon. Thanks again for your stay!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Mam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Abo Dioo on 17 Apr 2019
Thanks for your review and wi hope To see you again for more nice holiday. Thanks ready Abo

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were good but the service was not and the location is difficult to find.
Stayed 2 nights in Dec 2018

10/10 Excellent

Maty, Marylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff. They always promptly take care of your needs.
Stayed 1 night in Oct 2018
Response from Abo on 3 Dec 2018
Merci beaucoup nous espérons mieux vous servir la prochaine fois

2/10 Terrible

Laura, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
If you pay more than $50usd you are not getting value for money. The hotel is hidden in a back street around 6-8km from the airport. No restaurant in the evening, no obvious place to get food. No beer.... The hotel has a broken sign outside for a guest house with a different name. Very confusing. The exterior of the building is very uninspiring...hence no pictures in the hotel info. Room not particularly clean. No soap, limited toilet roll. One towel for a family of four. Windows open everywhere, quite a few mosquito's in the room. An experience we will put behind us.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Très propre et spacieux
Stayed 1 night in Jun 2021
Response from Abo on 24 Jun 2021
Thanks for your feedback

6/10 Okay

Camilla

I don’t recommend
First of all this hotel is under construction anc has been since 2017. A simple thing like toilet paper was a struggle to get so we had to go and buy our own toilet paper. They say they have a restaurant well they don’t. They say they have a gym but they don’t it’s a small local gym 150 m away from the hotel but the hotel didn’t seem to have a deal with them as it came as a surprise to the gym owner. You are better off spending a little more money than staying at this hotel. If you want a receipt forget it if you know what I mean. Everyone working there was very nice but then again so are all Senegalese
Stayed 2 nights in May 2021
Response from Gouvernante on 7 Jun 2021
Thank Camila for your rewiev you were very nice people and we hope that you will deserve more. And we hope see you soon

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Excellent établissement, personnel très professionnel et gentil. Je recommande.
Stayed 4 nights in Nov 2018
Response from Abo Diop on 7 Dec 2018
Merci et nous espérons mieux vous servir la prochaine fois

4/10 Poor

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
À éviter
Hotel très difficile à trouver, chambre grande mais pas de serviette pas de savon. Petit déjeuner médiocre, pas de beurre ni confiture.
Stayed 1 night in Feb 2018
Response from Abo Diop on 18 Apr 2018
Le manager et toute l,équipe s,excusent pour cet éventuel incident qui ne nous honore pas mais qui quand même va nous permettre de mieux vous satisfaire la prochaine fois comme la quasi totalité de nos clients. Merci encore pour cette remarque qui ne restera pas vaine

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hôtel accueillant seul bémol la salle de bain qui doit être rénové
Stayed 9 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel agréable et amical.
Stayed 8 nights in Oct 2017

8/10 Good

loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre
Positif

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Davide, Verona, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura fantastica
Struttura molto bella e molto comoda per girare Dakar. Le camere sono molto accoglienti, pulite e molto spaziose. Servizi al top! Il personale è molto gentile e disponibile. Consigliato!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est difficile à trouver car confondu avec un autre hôtel ( Les Mamelles-Le Phare): il faut vite mettre à jour le nom de cet hôtel qui s'appelle ( désolé mais j'ai oublié ce nom) Hôtel très propre, quelques chambres encore en rénovation. Personnel TRES AIMABLE