Deer Grove Hotels

"Property was clean. My daughter was getting married so we were all at this hotel. No room blocks were allowed. A lot of reserved rooms were not available. My daughter got the stress of reserving a double to share with bridesmaids only to be told she could only get a king She had the double reserved for allost a year. She showed proof that she reserved a double and was told she was out of luck. The manager came by her room later with snacks and water but I'm not sure how that was helpful. our particular room had one very small trash can in the whole room. I dont know why we found at to be odd but we did. The mirror had prints all over it otherwise the room seemed clean. I love the hardwood floors. There were plenty of outlets. The bed cover was like a thick sheet. If you line a cold room but a warm bed ask for a blanket or duvet. Then did bring one in while we were out. Staff was friendly and helpful. They did say your room number out loud and gave keys out without asking for ID or proof that its your room so thats concerning. At 10 pm a girls soccer team ran up and down the halls screaming and acting ridiculous. It carried on for a while. A call to the front desk handled the issue and I do appreciate that as a lot of people in our party on that floor had sleeping kids and a big day the next day. Breakfast was great both days. 24 hour access to freah coffee is also a bonus."

"Staff has been great highly recommend"

"I wasnt informed at check in that the hot tub didnt work & the pool wasn't heated. 2 things the kids in my group were looking forward to."

"Nice clean room and the free breakfast is wonderful! My only complaint is the bed was as hard as a rock. Both my husband and I didn’t sleep well because it was too firm. "

"The room was very dusty & internet or TV didn't work half the time we were there for the 4 d"

"We had a wonderful stay at the Fairfield in Dixon. my family and I really enjoyed our time there. The pool was a big hit, the breakfast was great each morning, and the staff went above and beyond by giving us a sweet Easter basket, which was such a kind and thoughtful touch. That gesture really made our stay feel extra special. Everyone was welcoming, and the overall experience was comfortable and enjoyable. We’d gladly stay again."

"When we arrived to our room at 5:30pm, 2 1/2 hours after the time we could check in, the bed was not made, there were dirty towels and wash cloths in the tub. Went to front desk since the phone wasn’t working to call guest services. Told clerk the issues, she said they were full so couldn’t change room, but would contact the owner to see what he could do. She explained the issues and mentioned this was the 2nd time this week this has happens. Owner who is international, claimed it was clean just give bedding. she said she can not leave desk, housekeeping gone but could maintanance do it. He said yes. 90 mins later, 7pm, clerk came and made up bed, brought towels. We spoke about refund which she said would not happen due to owner not easy to work with plus booked through 3rd party. Totally did not use the tub or shower after dirty towels in there and jets in tub filthy. Coffee pot not cleaned in room. Did not go to pool and didn’t eat breakfast as we left as early in the morning as we could. Disgusted! Would not recommend. Clerk was not at fault here, very nice. "

"Smells like curry and cumin "

"The house was very clean and had everything we needed. Easy to communicate with the host. Very scenic and peaceful place to stay! "