Deerfield Towne Center

I stayed here because the conference I was attending was in the hotel, so I took advantage of the discount and convenience. I wish I hadn’t, because it absolutely was not worth it. The ceiling and walls are quite literally falling apart. I almost got trapped in one of the rickety elevators, which I had no choice not to take because my room was on the 28th floor. There was a roach in my bathroom and the room smelled just like you’d imagine the 1930s would smell. To add insult to injury, there are zero amenities. No continental breakfast, and a dingy, disgusting, public gym with no AC. The staff was great. But that’s about it. Do yourself a favor and stay elsewhere.

Clean room friendly staff

Very disappointing experience. When I arrived, the staff seemed confused and had difficulty communicating with each other about my reservation. Already paid in advance did not issue refund either, Even though I had a confirmed reservation, they did not honor it or provide a reasonable solution. I was left without a room and had to find and pay for another hotel somewhere else. The entire situation was stressful, inconvenient, and handled very poorly. I would not recommend staying here unless their reservation process and staff communication improve.