Hotel was so-so for a 5 star. Food and service sucked. The concierge service allowed me to check in early but the bed sheets were unclean in the room, which did not get replaced timely and needed multiple requests. The representative also signed me up for breakfast upon check-in (which was quite pricy) and had me pay cash for it on the spot, but when I showed up for breakfast next morning, I was told that I was not on the list. None the less, I was allowed to proceed with breakfast buffet, which to my surprise, was very bland and tasteless.