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"The location of the hotel was perfect and the room was very clean. The staff was extremely helpful. Highly recommend staying here. This will be my hotel any time I go to Albany."

"My experience was atrocious, I came to spend the night, with my partner because I had a very important exam to take. We live 4 hours away.. I was studying all evening when we heard a disturbance at our door and it was a drunk man banging his head into his door(next door to our door) hoping it would open itself.. it was literally 2 in the morning , this persisted until about 4 am. By 3am I dozed off and woke up by 6:42am to my blood sugar dropping.. I am a type one diabetic and I wear a pump that is very visible. I tried to take advantage of the free breakfast that was included with my stay.. I made two small waffles and a cup of coffee. As I tried to correct my blood sugar I went to the counter trying to explain to the front desk what occurred last night and how disturbing the man was last night. The front desk receptionist was dismissive and stated I booked thru a third party and there’s nothing she can do .. no apology, or acknowledgment, then I asked to speak to a manager because there’s no way you can ask me how’s my stay then treat me completely dismissive… she does to the back room and has me wait about 10 minutes , guest are starting to wait to Check out and a line is created…. She comes back after 10 minutes helps the guest then kindly says I called the cops … in disbelief I said I asked for the manager and you’ve called the cops ….. this was beyond a humiliating incident… I went back to my room to wake up my husband and inform him of what’s going on in the mist of hi"

"This is the only place we stay when we visit our daughter's family will be back in September"

"You can’t expect to pay 50 bucks and want the Ritz Carlton- worth the money. Will stay again."

"I enjoyed the bed because after traveling through 2 state's I was finally able to rest"

"Nice and friendly staff"

"Room was clean and staff was very nice"

"Nice clean room and nice bed with all the amenities including refrigerator, coffee maker and iron board which I needed for my 4 day stay."

"The room should have been a little cleaner, but it was just ok."