Den Hoorn Holidays

Great location. Large lobby area with a good bar More of a office space than a hotel. Most guest took advantage of the large lobby as an office. AC did not cool, floors very invoncenient as there are numerous steps in each floor depending on your room. In our case, four different steps after leaving the elevator.

This is a typically quaint traditional Amsterdam hotel, with steep stairs (no lift) and canal views (from some rooms). It's currently under renovation and needs some updating but rooms are having air conditioning fitted and the lobby has had an update which looks much more professional. The staff are all really lovely and helpful and any issues quickly and efficiently dealt with. So for any prospective visitors bear in mind that it is a project under way, but at the end of the day, it's a place to sleep when visiting and the rooms are comfortable. A major plus is the daily FREE 'Happy Hour' (16.00 - 18.00) with beer, wines, coffee and snacks provided. Would we go back, most certainly!

I would actually give this place a 3.5 rating. It was better than ok. The property itself was nicely laid out. It was centrally located (4 minute walk to grocery store), bus stop right out front. Free lockers were very helpful. Our issue had to do with problems in the room. The door to the main bedroom wouldn't close (there was an open shower which couldn't be used due to lack of privacy). The stove top didn’t work. The large window in the living space wouldn't close properly, letting in a draught and rattling throughout the night during a storm. Lastly the main bathroom sink had an extremely slow drain. These are all maintenance issues, which could have been sorted before our arrival.

Beautiful hotel and lovely location.