Prime Plaza Suites Sanur - Bali welcomes families with amenities like a grocery store and basketball court. Relax with Thai massages at the spa or enjoy two outdoor pools. The helpful staff ensures a comfortable stay, while in-room WiFi keeps everyone connected.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Kitchen
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located near the beach, Prime Plaza Suites Sanur - Bali is in Sanur, a neighbourhood in Denpasar. Beachwalk Shopping Center and Eat Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sanur Beach and Kuta Beach. Consider Atlas Beach Fest for a night out or Waterbom Bali if you're travelling with kids. Visit our Denpasar travel guide
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and an electric kettle.
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.
This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
24-hour return airport shuttle on request for a surcharge
Free area shuttle
Free beach shuttle
Car hire
Family friendly
Childcare (surcharge)
Children's pool
Free children's club
Playground
Supervised activities for children (surcharge)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Dining
A bar/lounge
A poolside bar
A restaurant
Dining table
Limited room service
Bedrooms
Bedsheets provided
Rollaway/extra bed: USD 400,000 per night
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
32-inch flat-screen TV with cable channels
TV in common areas
Outdoor areas
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Grocery/convenience store
Iron/ironing board on request
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Free children's club
Gym
Supervised activities for children
Waterslide
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
2 buildings
4 floors
84 units
Access via exterior corridors
Garden
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.
Renovations and closures
The following facilities or services will be unavailable from January 25 2026 to February 28 2026 (dates subject to change):
One of the dining venues
The property will be renovating from 25 January 2026 to 28 February 2026 (completion date subject to change). The following areas are affected:
One of the dining venues
Guests will have access to the following alternative facilities during the renovation:
Recreational facilities
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 400000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 24 per vehicle (one-way)
Rollaway bed fee: USD 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np
Frequently asked questions
Does Prime Plaza Suites Sanur - Bali have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
Is Prime Plaza Suites Sanur - Bali pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Prime Plaza Suites Sanur - Bali?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Prime Plaza Suites Sanur - Bali?
Checkout is at 11:00 AM.
Does Prime Plaza Suites Sanur - Bali provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 24 per vehicle applies.
Where is Prime Plaza Suites Sanur - Bali located?
This family-friendly Denpasar aparthotel is located near the beach, within 1 mi (2 km) of Sanur Night Market and Sanur Beach. Semawang Beach and Sindhu Beach are also within 1 mile (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Prime Plaza Suites Sanur - Bali Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.8
Location
9.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 275 out of 530 reviews
10 - Excellent
275
Rating 8 - Good. 189 out of 530 reviews
8 - Good
189
Rating 6 - Okay. 54 out of 530 reviews
6 - Okay
54
Rating 4 - Poor. 6 out of 530 reviews
4 - Poor
6
Rating 2 - Terrible. 6 out of 530 reviews
2 - Terrible
6
Reviews
8/10 Good
Katie
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were friendly, rooms were spacious and clean. Short walk out the back gate to the Main Street in Sanur for bars, restaurants and shopping. Would definitely recommend and visit again.
Katie
Stayed 5 nights in Jan 2026
10/10 Excellent
MICHELLE
9 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was amazing! The staff was so friendly and helpful! We loved every minute of it and will be back!
MICHELLE
Stayed 3 nights in Jan 2026
10/10 Excellent
Samantha
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were always friendly and i loved the water filter machine in our room
Samantha
Stayed 7 nights in Nov 2025
8/10 Good
Lauran
6 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Family friendly hotel
Lauran
Stayed 5 nights in Sep 2025
10/10 Excellent
Melanie
1 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Melanie
Stayed 4 nights in Oct 2025
10/10 Excellent
Kristy
25 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very family friendly, fantastic value for money
Kristy
Stayed 11 nights in Jul 2025
6/10 Okay
Talia
7 Nov 2025
Staff were lovely but everything is an effort at Prime Plaza.
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
Philippa
Stayed 7 nights in Sep 2025
10/10 Excellent
Yi
27 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are friendly, rooms are spacious, we had a good time here
Yi
Stayed 5 nights in Dec 2024
8/10 Good
William James van
24 Apr 2025
Liked: Cleanliness, amenities, communication
Great for families and great pool options for cooling off
William James van
Stayed 10 nights in Apr 2025
10/10 Excellent
Kristy
21 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the friendly, laid back atmosphere. The hotel was an easy walk to the main street in Sanur where there was more than enough restaurants to choose from.
Kristy
Stayed 4 nights in Apr 2025
8/10 Good
Chelsea
29 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast.
The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
Chelsea
Stayed 4 nights in Sep 2025
8/10 Good
Kristy
11 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic value for money. Really great for families. The suites and facilities make it really exceptional value for money.
Kristy
Stayed 4 nights in Dec 2024
10/10 Excellent
Amber
24 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The people are awesome.
Amber
Stayed 10 nights in Mar 2025
10/10 Excellent
Manoj
30 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly clean place to stay. Good base for daily excursions
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good hotel for kids rooms very big & dark bathroom awkward very little space. Overall would i stay again no but it great if you have kids
Caroline
Stayed 4 nights in Sep 2025
10/10 Excellent
Diego
30 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing!!! The rooms are perfect for families
Diego
Stayed 5 nights in Jun 2024
10/10 Excellent
Cassandra
11 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
Cassandra
Stayed 2 nights in Oct 2024
10/10 Excellent
Eric Robert James
5 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and tidy with excellent customer service from everyone we met there, food was excellent and pool was the meeting place be at, kids couldn’t get enough of it, highly recommended for families
Eric Robert James
Stayed 6 nights in Sep 2023
10/10 Excellent
Elysia
11 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all so wonderful, particularly in the kids zone and pool.
Property and pool were beautifully maintained and the location made it so easy to wander around the local neighborhood.
We loved our stay and can’t wait to come back!
Elysia
Stayed 10 nights in May 2024
8/10 Good
Franklin
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
Franklin
Stayed 7 nights in Apr 2025
10/10 Excellent
Jillian
26 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids.
Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
Jillian
Stayed 6 nights in Feb 2025
8/10 Good
May
14 Jan 2025
Liked: Cleanliness, communication
Good for children
May
Stayed 6 nights in Dec 2024
10/10 Excellent
Brendan Craig
5 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the best value family hotels around. The room sizes simply can't be beaten. The location is fine for us, with just a six minute walk to the main street.