Castlederg Hotel Guide - Derg Valley Leisure Centre hotels in Castlederg, United Kingdom.

"Room wasn’t made when we arrived and had to phone down as it was 2 singles and I had booked a double. Visited the pool and spa area, wasn’t impressed hot tub had some grim residue on the bottom of it and some things were very worn. Also went for a walk outside before dinner and the patio tiles were not secure which was dangerous. Ordered drinks previous to dinner and they came out after dinner was served. Seems to be very understaffed as took a while to be noticed we had finished. My husband had hoped to watch some rugby in the bar but was told by staff there was no tv, although we did see one in the front bar but it was very small so we decided against huddling around it. Had never visited Lough Erne and had high hopes especially for it being a 5 star hotel but sadly I wouldn’t return. "

"Absolutely outstanding place, sooooo beautiful "

"Quick stay for work, hotel was lovely."

"Room felt dirty. Sparsely furnished. Booked a superior double was very inferior. The onky good point was the view. Reception staff were not particularly welcoming on arrival. Security of the hotel was extremely lax. The main reception was closed due to refurbishment entry via parking underground garage which anyone could access which meant anyone could access the floors to the bedrooms. Only redeeming featuree were the staff in the breakfast room who were helpful and friendly with a smile. Overpriced and not what one would expect for a Hilton Hotel."

"Comfortable relaxing friendly "

"Beautiful hotel in a perfect setting. Room spotless & staff friendly. Given a free upgrade too."

"Rooms very clean and warm staff very friendly breakfast was lovely"

"Clean, quiet room. Staff were very helpful."

"Host entered our locked room while we were gone to draw the shades and turn our tv off. Invasion of privacy. Also, beware if you come here in the winter, host is a penny pincher and won’t keep the heat on in the house past 10pm. We were absolutely freezing and had to leave the accommodation because it was far too cold for our children. He refused to turn it on. "