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"Clean family friendly resort with easy parking "

"yes "

"The room had a view but no actual balcony. The staff were amazing. The tiki bar had great food"

"Breakfast was fresh and room was nice and clean "

"Had a great time. Property was beautiful. Staff amazing overall. Downfalls - bed mattress was failing and very uncomfortable and guest services/housekeeping was unresponsive. Also, no iron in room or a place to hang any clothing. Food was wonderful, pool areas and grounds were wonderful and safe! Would return again."

"overall this is a fantastic place. One minor issue is the check in process. Check in time is 4pm and office closes at 5. If you don’t hit that window then you stand in line with folks from another property, they hand you a folder, and you have to go to the Players Club office the next day before 10 am. So you end up going through the process twice, and have adjust your morning plans to be at the office by 10."

"This hotel is good. It’s a decent place to stay but there is nothing fancy here if that’s your preference. It was crowded and it made eating in the morning difficult so we opted for breakfast elsewhere. For a plus, it was right on the walking path that we used daily on our visit."

"We enjoyed our experience for the most part. Front desk Staff were friendly and helpful. However, we had a leak coming from the ceiling in our bathroom. We called maintenance and a gentleman who didn’t speak English at all came up to the room. He pulled the light fixture down and there was water all in there. He Google translated and told us he was going to check upstairs. He NEVER came back and no one from the front desk called to let us know what was going on. We saw him in the hall later and he just said no English and walked away. The next day (yes, they still never contacted us), we were checking out. I informed the front desk and they apologized and said they would close off the room. I find it crazy that the let us stay in there with that leak but now are closing the room. Anyway, other than that it was OK."

"Only one friendly staff member and he worked the desk, everyone else was rude or unable to communicate due to language barrier. The parking was awful. Away from hotel on a dirt road not well lit at night. When you are traveling alone that can be frightening. Stayed on the third floor, no working elevator n the last day with lots of luggage to bring down several flights of stairs with no help from staff. Very disappointing. Will not be back here, ever. "