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"Very clean room. English speaking and very warm and helpful staff."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"Great hotel with wonderful views and convenient location. "

"The staff was extraordinarily helpful. There is a onsen that is great just across the road and they give you a discount ticket for it. The rooms were very stylishly decorated and comfortable and large. They have a continental type breakfast sandwich, but we’re not really into breakfast much so we only ate it once. They do have coffee available. The coffee is quite good. We went to the music café just down the street for an interesting and good meal but most restaurant options require a car or a hike. The hotel is just off the expressway so very convenient if you have a car."

"What an awesome staying!"

"Excellent hotel in Yufuin! Location is mins walk away from Kinrin Lake so you can enjoy the excellent morning view. Hotel room is clean and comfortable, and the private onsens are really great for relaxing. Dinner and breakfast are really must try in my opinion. Staffs are all very friendly and helpful too."

"It was overall good. ROOM condition and price all is perfect."

"A beautiful , special experience, with incredible service - highly recommend "

"Prívate onsen in room was perfect. Staff were very welcoming and helpful. Exquisite meals"