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"Lovely hotel, the room was very nice and clean. Breakfast was delicious with lot of choices. We all love it "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"Great location and very central to shops and castle "

"Great onsen"

"Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table "

"New Hotel, Spacious Room, and Beautiful View"

"Excellent restaurant with a fantastic buffet breakfast. We stayed in one of the "Kumo" rooms which had nice views of Mount Aso. Would recommend to others."

"Great location"

"Spacious room, clean and had all the necesarry amenities. Staff was very nice and quick to help."