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"Service staff was excellent"

"The room and service is excellent and worth your money to stay here "

"Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design. "

"Spacious room. Great amenities. Clean. "

"Good hotel, close to checkpoint. Some items missing or broken in the room."

"Staffs and services are exceptionally wonderful. "

"Good"

"Great spacious room, very good hot springs facilities and good service staff"

"I had a wonderful stay at this hotel. It’s incredibly family-friendly, and one of the best parts is the direct access to the water park right next door — super convenient and fun for kids. The staff were very friendly and attentive throughout our stay. I was pleasantly surprised when they added an extra bed to our king room without me even asking and at no additional charge. It really showed how thoughtful they are and how much they value their guests. Highly appreciate the attention to detail. I would definitely recommend to stay here!"