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"very good hotel best service i will back again"

"An excellent hotel with a warm and welcoming staff. We did not experience any discrimination toward Israelis at all, on the contrary, the service was wonderful. The spa is of a very high standard with truly professional therapists, and the pool is great and enjoyable. The breakfast is rich, tasty, and diverse, offering plenty of delicious options. The rooms are clean, comfortable, and pleasant and the suite is highly recommended! Only downside: the hotel is a bit far from the city center, so you’ll need a car or taxi to get around. Overall, I highly recommend this hotel!"

"It was good."

"The hotel is beautiful and the location is perfect. "

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Easy parking, 15 min drive to city center, view or Vitosha Mountain, walking distance to Boyana Church "

"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "

"Unique fir any reason!"

"Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased."