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"Good overall"

"Completely stylishly renovated! You have a feeling like you are in brand new hotel. Everything was perfect as before, from staff, extremely comfortable bed and pillows, spa, massage, big variety for breakfast..."

"A very nice hotel great spa Staff very helpfull "

"Good"

"very good hotel best service i will back again"

"An excellent hotel with a warm and welcoming staff. We did not experience any discrimination toward Israelis at all, on the contrary, the service was wonderful. The spa is of a very high standard with truly professional therapists, and the pool is great and enjoyable. The breakfast is rich, tasty, and diverse, offering plenty of delicious options. The rooms are clean, comfortable, and pleasant and the suite is highly recommended! Only downside: the hotel is a bit far from the city center, so you’ll need a car or taxi to get around. Overall, I highly recommend this hotel!"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Clean rooms and spa, Friendly staff."

"Everything was perfect!The only thing that was missing was a hairdryer!"