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"Raul the General Manager,Guillermo at the front desk and Francisco at the restaurant made the whole difference. Thank you so much."

"It's located in the historic center of the city, very close to the "plaza grande", major markets, and museums. Also is well conected through the Va y Ven public transportartion system to the north of the city, airport, and Tren Maya stations."

"En Expedía reservé un cuarto con 2 camas queen y 1 sofá cama. Al llegar en la noche tarde, la habitación que nos dieron no tenía sofá cama y lo necesitábamos. Me explicaron que ya habían reportado a expedía que solo las habitaciones con cama King tenían sofá cama. Nos hicieron el cambio de habitaciones sin problema y pudimos acomodarnos mejor. El personal muy amable y resolutivo."

"Wonderful experience. A little confusing about what was covered in the room charge and what was not "

"Great location to sightsee , lots of places to eat and buy souvenirs"

"Everyone was really courteous from the front of the house to the housekeepers. Had a wonderful time staying there."

"Excellent stay in Merida. Breakfast buffet was delicious "

"Hotel was very well lcosted but amenities not that nice, the rooftop was woth garbage over the floor, the breakfast as just a messy place to be, and the option were very limited. For the price you can get better hotels around."

"Breakfast options are good over charge if your a foreigner. Dinner good options and fresh. "