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"The woman at the reception was very welcoming and helpful. She went out of her way to assist us with the breakfast schedule to ensure we could have breakfast before leaving early the next morning. "

"Very comfortable and attractive hotel. Had dinner at the restaurant and was pleased with the food and service. Front desk was excellent and informative. Had breakfast before leaving and was also pleased with the coffee and selection of foods. Would definitely stay there again. "

"Excellent hotel wonderful service"

"The hotel is amazing, super clean and the amenities are gorgeous "

"Very clean , staff are very friendly, breakfast is good "

"There were issues not wotth mentioning becasue the staff made everyrhing reasonable to rectify or solve them with haste. Excellent breakfast buffet. If you rent a car, this hotel is perfectly situated in Madrid outskirts, but close enough to comute easely. Aranjuez is a charming town with a suprisingly active night life. Highly recommend "

"The room was perfect. The check in process was very overwhelming, they lock up at night and you can’t get in. Was stuck outside in the pouring rain for over 20 min. I called the number but don’t speak Spanish so the older gentleman at the desk hung up on me. I had to get someone to call for me and put them on speaker to talk to him before being able to get in. I was one of 2 stuck outside in the rain unable to get in. Nowhere on your booking does it say you can’t check in in the evening. Throughout the stay the older gentleman at the front desk was so incredibly rude. But the younger gentleman was so kind and helpful. The lights stay off in the stairwells and hallways and are motion sensored, but the sensors only work sometimes. So a few times I was going up or down 3 flights of stairs in the pitch black. Don’t think i would stay here again. "

"Very good 👍🤗"

"I was hoping the hotel to be on the little town Plaza Mayor, I hoped they described their location more cleared"