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"Spacious room (compared to other hotels in Japan), staff were very friendly and helpful, able to communicate in English, hotel was clean and in a great location. Best of all, there were lots of amenities. Beautiful indoor and outdoor Onsen, massage chairs, lounge area with ice cream, free ramen in the evening, etc. "

"Spotless and spacious room with amazing snow views. All staff are very friendly and helpful. Amazing amenities - free onsen, complimentary snacks, fitness classes and even ikebana class. This is the best hotel I have ever stayed."

"Great location, clean rooms wonderful staff"

"Great location near transit station’s, shopping and restaurants "

"Extra kudos to this property. We left some stuff in the hotel room, and the staff mailed it onto a Yamato office in Tokyo. Thank you to the staff for going above and beyond!"

"Room was excellent. It had a small couch and small table to have a small snacks. You can use a beitiful local crafted glasses. Easy to go to Nebuta museum, Wa Rasse and ASPAM. Also, near the donwtown area. Walking distance from Aomori station. We loved the staybat this hotel."

"Amazing"

"I stayed here for 4 days in November. The hotel is a short walk away from Aomori train station, close to several combini and surrounded by restaurants. My room was fairly small but more than adequate for a solo traveller, although if you have a lot of luggage space may be a little limited. I liked the fact that the wondow in the room opens as I hate sleeping in an overly warm room. I liked the bathroom unit, where I could shower without needing to climb into the tub. The room had a mini fridge and kettle. The usual bathroom supplies that Japanese hotels almost always supply are available in the lobby, including slippers and bath salts. Hotel wifi was excellent. The hotel has 2 washing machines plus 2 dryers and they worked well when I used them a couple of times. There is also an ice machine and vending machine with a variety of drinks. In the hotel room was a reusable water bottle and there are water dispensers on each floor, which I thought was a much better idea than providing free water in plastic bottles. Breakfast is in a lovely large room and the variety of food available was impressive and of good quality. I'd happily stay in this hotel again if I return to Aomori."

"Amazing hotel in a great location, the apple water was an amazing treat."