Holiday Rentals in Mombasa County

"Disappointed with check in, we should have got our rooms at 3pm didn’t get it till 5. Had AC issues notified them before going out and came back later and still wasn’t fixed they then changed our room at 1am in the morning we was tired and just wanted to sleep. Then it happened again few days later had to move rooms. We didn’t get compensated for this very disappointed "

"The staff are friendly and helpful, the spaces are clean and spotless, and there is a free and comprehensive breakfast menu composed of local delicacies and foreign options (I highly recommend chechebsa)."

"The internet was sluggish and kept disconnected, I was in the furthest corner room though. The breakfast was decent indian flavor mild spicy... The A/C worked fabulously. I checkedin after 9:30pm easily and was escorted to my room and the steward made sure everything worked. I was a bit troubled as there was no latch to the door on the inside... Night club on ground floor had music loud enough to be carried into the fifth floor but didn't stop me from sleeping."

"Cocoa Boutique Hotel has a lot going for it, especially its exceptional staff. A special thank you to Josephine, the receptionist/supervisor, who truly stood out. She is gentle, pleasant, and an excellent problem solver who immediately puts guests at ease. Josephine demonstrates true leadership skills (and the outlook of a professional). The made to order breakfast was also well-received. Yummy! Our initial room had a few minor issues that would have affected our overall enjoyment. However, the situation was handled quickly and fairly—Josephine and the General Manager offered us an upgraded room that exceeded our expectations. Much appreciation as well to Joshua, who handled our luggage with great care. The new room was absolutely exquisite. That said, the hotel itself is showing its age and could benefit from some repairs. Many pieces of furniture are quite worn. Still, the property has tremendous potential. I especially loved all the breezy, comfortable areas to sit and relax. The ocean-view balconies are a highlight—one evening, I even spotted a camel walking along the beach from our balcony, which was a fun and memorable surprise. The beach itself has a lot of seaweeds but there were still good swimming spots. Overall, this hotel is a hidden gem. With a little TLC, it could easily be restored to its former glory."

"The AC worked well Breakfast was favourite part of the stay"

"We stayed for a week as a family of 3, the staff are all wonderful, food delicious. The hotel is in a beautiful setting and we would not hesitate to recommend it. Special shout out to Alice, Jason, Maurice and Kennedy who all went over and above to make our stay extra special. Thank you "

"Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect "

"Good hotel location to get to airport "

"Staff was nice and helpful. Room was spacious. Food was terrible and overpriced. Tried four of the restaurants and none of the food was good. Plenty of restaurants off site that were better and cheaper. Food is catered to Muslims (halal)"