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"We were so pleased with this hotel. The hotel is only 2 years old & was very clean & the bed was comfortable. Staff was really nice."

"Room was clean but property in general was run down. Ice machine didn't work.... breakfast consisted of coffee juice cereal bread or bagel and yogurt. "

"Everything was great wasn’t a to bad incident "

"Good job"

"It was terrible"

"Nasty"

"It’s my husband went to stay there and he likes it very much! Since my daughter is studying in Oxford Emory, we will book this hotel soon later."

"Everything and everyone was just ok"

"We are loyal Hampton Inn guests with a long record of excellent stays. This was our worst by far. We arrived 90 minutes early because my 80+ year-old mother (multiple stroke survivor, wheelchair-bound, severe stamina issues) was in visible distress and needed to lie down immediately. I explained the medical emergency to the front desk clerk (a Black woman) and requested early check-in. She coldly refused, saying “Check-in is at 4pm” and “I ain’t got nothing until 3pm,” then walked away. When I asked if there was anywhere my mother could rest, she said “no.” I pleaded, offering to pay for early check-in and stressing my mother’s condition. She showed complete indifference. Moments later I watched her promptly check in two Black families and hand them room keys. The racial disparity was obvious—we were being discriminated against. I immediately called Hampton Inn Corporate. Five minutes later the clerk received a call, looked directly at me, and suddenly announced our room was ready. Room 220 was not a Handicap room. It had clearly been cleaned hours earlier and was available the whole time. The bathroom was inaccessible—my mother found the toilet difficult and dangerous and could not shower. There was never any hot or warm water. The room’s location made access extremely difficult. From our handicapped parking spot we had to travel to the distant rear elevator and back. At night the facility locks down, rendering stairwells and rear entrance unusable. Worst Hampton Experi"