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"Room was beautiful and spotless. Staff were polite and courteous. "

"Staff were friendly and very helpful and accommodating. Room was clean and location is very convenient. Keep up the good work, Hotel Jen, Penang "

"Really nice, modern hotel with relaxed feel. Room with balcony and sea view was very comfortable. The staff were super friendly and helpful without being overhearing. Would definitely stay here again"

"I chose this hotel as it was brand new. I was most impressed with how ecologically friendly it was. The bathroom in particular was outstanding. "

"Beautiful hotel! Very spacious room. Great in room toiletries, snacks and drinks. "

"We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!"

"Everything about this hotel was incredible. We have stayed at countless hotels worldwide and could not rank any higher. The service was amazing. They went above and beyond to assist with my need for water suitable for a CPAP. The food excellent. The grounds were breathtaking and well attended. Loved it. "

"Clean room, staff are very helpful "

"From check in, the front staff were great, attentive, offered a drink and cold towel. After minutes of entering room, they called to check if everything was good. Car lift attendant both were great in helping first timer and do say thank you to both. Finally, Harun , the attendant on my 1906 floor was superb in helping me fill the bottle water when he saw me and greeted us whenever he saw us. Pleasant stay. I will return"