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"Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums."

"Authentic Japanese style Hotel with Onsen. Staff was helpful and friendly. Rooms very roomy (compared to city hotels in Tokyo, Osaka etc). Hotel is definitely on the older side. The best part was the view over the River! Gorgeous!"

"The hotel is excellent especially the hotel staff. Although we were late, the shuttle bus was still searching for us in the train station. He also led the tour for star watching at night and it was amazing. The hotel is really traditional and the meal was so good. We loved the outdoor and private onsen. Environment was exceptional peaceful in the forest."

"A small but lovely hot spring onsite. Price was very reasonable. Free breakfast was nice. Organic vegetables was a nice touch. Room was serviceable but similar to a business hotel in size. One nice touch was tge large table and bench. Nice for foreigners that there were English instructions throughout hotel. Air conditioning, and toilet had English. Iida is a lovely city, I particularly like the apple Street. It must be lovely in apple season. And senjojiki cirque is only 25 mins drive away. Would definitely recommend."

"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."

"the room was clean and enough space for 2. they brought our luggage up the 3rd floor walkup. the slight inconvenience was the ladies rooms were on the 2nd floor. the food was decent and the staff was very nice. coffee and tea were complimentary and was nice to have in the morning and evenings. "

"The location is very convenient, just about a 7-minute walk to both the bus stop and train station, making it easy to get around or to go to Magome. It’s 20 minutes by taxi or bus to Magome. We had to use this hotel since we did Nakasendo Trail next day , starting in Magome. The neighborhood itself is quiet, safe, and has a relaxing atmosphere—great for unwinding after a day of exploring. One thing to keep in mind is that there are limited dining options open nearby in the evening, so it’s best to plan ahead by making reservations or arranging meals through the hotel. The hotel does not provide assistance on making outside restaurants reservations. Also, the check in time is 4:00 pm,but they helped us put our 2 carry-ons inside of the room,but we couldn’t access. The room was clean and well-maintained, with fresh, crisp linens and spotless towels, though they were a bit on the thinner side. The bedding follows a more traditional Japanese style—firmer mattress and pillows—which may not suit everyone’s preference, especially if you’re used to softer options. Shoes are removed at the main entrance/lobby. Yukata is provided inside of the room to be used at the public baths. The breakfast was included, but didn’t seem to have a wide variety of options, so we skipped it. While the overall stay was comfortable and peaceful, the price felt slightly high compared to the amenities provided. That said, the cleanliness, location, and calm surroundings still made it a pleasant experience."

"Our experience with this hotel was overall good! Staff was kind and friendly, facilities were a little dated and the lighting inside the room needs updating, pure white light is not the most pleasant, however the traditional Japanese bedroom experience was very cool! Breakfast was also awesome! That alone made this experience super cool!"

"Staying here was an amazing experience. Be sure to book the half board. You don’t want to miss dinner. "