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"The onsen is wonderful, as is the breakfast. Also, close to the station but not noisy. Very much recommend."

"Clean room. Helpful staffs."

"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "

"温泉が良い 朝食バイキングもメニューも豊富で良かった"

"If I could give 6 stars I would. This place and its staff were amazing. Our room had a private spring fed tub in the room, a sauna, a massage chair and tons of space. The pictures didn't do it justice. The staff was crazy attentive, served us an impressive breakfast and was helpful every step of the way. We would 100% stay again. I haven't been this wowed by a hotel in a long time but they blew away our expectations. This hotel was the perfect blend of Japanese style mixed with some of the western conveniences we were looking for."

"The breakfast was good and the staff was really nice, the rooms are just incredibly small."

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Need to walk quite a distance from Nagano Station, along the way, you will find Family Mart and Lawson. A quiet and peaceful street in the morning. The view was good from the breakfast area, but my room view is facing the cemetery, though. The overall hotel vibe gives me a 90s feel, but it's clean and tidy. I like their mini bar as they fill it with many complimentary drinks. "

"Well managed old hotel and quite wide among Japanese Hotel. Everything was available no inconvenience but it was "