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"The outdoor onsen is small"

"Very nice breakfast "

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"

"This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at. "

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"

"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over the phone. Not only did the hotel staff locate the backpack for us but they also typed out detailed instructions for us in English of where to go to pick up the backpack and what hours that lost/found center would be open. It was so helpful and we were able to get the backpack back easily! Not only was the staff really kind and professional but the hotel itself was really nice. I enjoyed the traditional style room, wearing a yukata for the first time, and being able to take a hot bath in the onsen. This hotel was my favorite on my Japan trip and I want to go back again! "

"Room was comfortable. Location was great. "

"Amazing room and staff! Had the most relaxing stay here and would definitely come back if we are in the area"

"Nice hotel at ski resort. Very nice views."