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"Good amenities, quiet, and clean. The kitchenette and bathroom were very nice inclusions and the room was spacious with a lot of great light and high ceilings. Free laundry right outside the room was great, and it was a short jaunt to the city center and close enough to the airport that a single bus got us there in about 10 mins. Only real complaint was that I never got an answer when trying to call reception during business hours and no response to my email inquiring about extending our stay before check-in. Was able to sort things out in person with no issues though so it's minor."

"Everything was good."

"Excellent in all areas"

"Very businesslike, not overly friendly but professional. Location is a 10 min walk into town but it’s uphill on the return which was ok for us but just a heads up if you’re not keen on hills. "

"Really enjoyed our time there, the lakehouse and views are stunning. Away from hustle bustle of Queenstown. Food was great quality and well presented, service was very good, however menu was limited. Only downside was no shop or store nearby for drinks or snacks for our room."

"This property either needs to be closed or renovated desperately. The electric blankets are like from the 80s one was broken and the other was hanging on to its dear life. I didn't use it and suffered the bitter cold and the dirty blanket. The toilet literally came off the floor when I sat slightly to one side. We were on our way to Milford Sound from Queenstown and all rooms in Te Anau were completely booked. When we arrived at the hotel office and asked if I could use the toilet, the staff said there was none for guests. We had to drive out and around the closed cafe to reach our room. Everything was like a scene from Bates Motel. Our trip to New Zealand was wonderful with all the friendly and welcoming people, except this one downside. "

"The only issue we had was the water temperature in the shower. Everything else was excellent. We would stay again. "

"Perfect location "

"The front desk help was outstanding and the breakfast and evening meal staff was so very accommodating."