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"Didn't stay"

"The bathroom smelled bad, light didn’t work, and the individual checking us in was not very friendly. The morning crew was much more friendly."

"The room was not very clean, when I tried to use the phone to call the front desk I found it was unplugged. Then when I tried to use the lamp, there were no lightbulbs. The door would not shut unless slammed, if we tried to close it gently to be considerate of the neighbors, it would stop at the jamb. There were broken and loose tiles in the bathroom as well as missing drywall. Overall, not worth the price we paid. "

"We have stayed at the another hotel in town many times. We tried Best Western because it was a lot less expensive. I must say I was very scared and unsure. I’m very picky, and I was pleasantly surprised. It was a very vintage looking room but it was clean and I actually liked that it took my back in time. The location of the bedroom door was convenient because we were traveling with our dog. The grounds were well maintained and I loved the waterfall feature. I would stay here again over the more expensive hotel in town. It was so much better!!"

"Our room was still under construction. Hole in the bathroom door, painters tape in the bathroom that was falling down. We prepaid for King room but ended up with a double queen room. Property looked tired inside and out. Very disappointed."

"We arrived at 9 pm. No staff on site. A phone number to call to get into the rooms. I am In the hotel business and the furniture looked like it was recycled from a Doubletree or something that was renovating. The mattress was the best part of the stay . It was very comfortable. If you are expecting a stay like you would have at a Motel 6 ……. This is not the hotel."

"Great rental. Close to everything."

"Very friendly and clean for an inexpensive stop."

"Breakfast was excellent. But the bathroom in my room was clean but very tired. Window treatments in my room were partially broken. Overall this Holiday Inn Express seemed pretty tired."