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"Friendly approachable staff "

"The place is just walking distance to the harbour, restaurants and shops. Breakfast are good. Comfy bed. The only worst thing is it smells so bad everytime we open the door going in, it’s only that part immediately open the door from outside. I don’t know where it is coming from bcoz it don’t smell in the toilet, not inside the room. Only upon opening the room, maybe from the vent. I didn’t bother to inform the staff in reception as smell fades away. I should have really. We stayed in room 208. Kindly inform the hotel so they can check please. "

"I love the concept of sustainability here and it has been implemented extremely well, whilst maintaining high standards. The tea/coffee/hot chocolate area on each floor rather than in rooms gave more variety, better quality and the refillable water bottle in the room to use for the filtered water at the refreshment station was excellent. The bed was so comfy and the room was excrptionally bright, airy and clean. The staff were extremely friendly and welcoming!"

"The hotel was on the sea front, rooms were spacious and the bathroom had a walk in shower. Breakfast was good and the evening meal was very tasty. The price was reasonable and I’d recommend this hotel"

"The bed could've been more comfortable. I suspect the mattress needed replacing."

"We really enjoyed our one night stay. We had a twin room overlooking the atrium, which we booked using Tesco Clubcard vouchers. Our room was spacious and clean, and we enjoyed making use of the gym and spa facilities, which were included. "

"The hotel has amazing facilities, especially the indoor pool, and is in a great location for visiting Torquay."

"Great location, nice ambience. Shame roof top bar closed early on a Saturday night"

"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "