Betws-Y-Coed Hotel Guide - Dolwyddelan Castle hotels in Betws-Y-Coed, United Kingdom.

"The staff are excellent here and we really enjoyed our stay. Our only bug bear was that we didn't understand that use if the spa comes at an extra cost. It was hugely disappointing as we hadn't booked to go into the spa and we're advised we were very lucky to get in. I'm not sure spending another £50.00 on top of the room was "lucky" for a fairly basic spa.The booking company needs to make sure people know the spa isn't included."

"The hotel is fairly basic, the rooms look a bit dated, there was a crack in my bath surround and some staining on the ceiling, but I believe the rooms are due for refurbishment shortly, so this is likely to improve. The parking is just over the road, and is free for as long as you're staying (you can come and go without registering again apparently). The hotel as a whole was clean and tidy. The food was good but a bit pricey in my opinion, but it is a touristy area, so base your expectations on that. The real stand-out was the staff, they are welcoming and clearly enjoy their jobs, and are a perfect example of Welsh hospitality. This is a good hotel as a base to explore Eryri"

"Very comfortable stay. "

"Very helpful and friendly staff"

"Luca is a credit to your team - great lad and extremely helpful. Would recommend this hostel to anyone looking for somewhere to stop in the area. "

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."

"Honestly the best place I’ve stayed! The owner is a a great man, helpful, kind, a wonderful person and area is clean. We had a wonderful stay would stay again! Breakfast delicious "

"Clean rooms, friendliest owners, nice spread for breakfast and delicious lattes"

"Great location , fantastic home Welcome pack was fab Beds and sofas all comfy Parking perfect Would definitely stay againDownsides , no cold water from kitchen tap , hob buttons very difficult to turn off ( loose ) and no hot water in sink in front left bedroom "