Dos Rios Holidays

Our two rooms were right by the pool which we thought was great, but it turns out the pool is a major walkway to get from one wing to the other. We constantly had peopled walking by our glass doors with luggage talking loudly at all hours. The concierge was extremely rude. Get advice from the front desk staff instead. We had reservations at the House of Prime Rib and asked her the best way to get there. She laughed and said Oh! you will NEVER get in there! We've had reservations for six months. One of the front desk staff was pretty rude to me at check in, talked to me like a child, but not too big of a deal. He had an hispanic name. Rooms were ok. Great location. The only microwave available is in the kitchen by the lobby, so called 24 hours. We waited for someone to unlock the kitchen for about a half hour and then he never even turned on the lights. We heated up our food in the dark. They don't seem to care much about you but most are somewhat friendly. Somewhat.

Clean room. Good breakfast

Great location, clean room, and friendly staff. The room was clean and comfortable, and the staff were polite, welcoming, and helpful throughout our stay. Overall, a pleasant experience.

This is a great old historic hotel! Lovely lobby to sit by the fire and relax at the end of a long day. Or in the morning with your coffee. Kind, friendly and professional staff. Lovely room and bathroom. Nice towels and nice soap, lotion, etc.

Front desk staff were polite and welcoming. Room was clean with all amenities working as they should. Only real issue I had was being told on-site parking was $95 for the night. If we wanted to pay a fraction of it, we would need to park off-site. The off-site parking was around the corner. Carrying bags and walking in cold was just not it. Super inconvenient.