Dowlais Hotel Guide - Hotels with Pool in Dowlais, Merthyr Tydfil

"Lovely grounds, lovely upstairs suite, excellent breakfast, great pool area, hot tub not as hot as expected. Staff very helpful and friendly. Would stay again. Suggest you indicate in advance if you have mobility issues, as we loved being upstairs but did not know in advance."

"Great service. Staff were helpful. Even got me a coffee before breakfast, very kind of them."

"Excellent service as usual a wonderful place to stay "

"All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as well. On Sunday morning breakfast we heard staff saying we have no more cutlery left . If Saturday night is the busiest dining night, then adequate staff should be available. We were very tolerant and could have made a big fuss and refused to pay for the service we received, however we felt sorry for the person involved who was trying to cope under difficult circumstances "

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"The property was a calm, inviting base with fantastic spa facilities and mouth watering menus, even on my first night when the restaurant wasn’t open but ate in the comfortable bar area. My bedroom was large, comfortable and beautifully decorated with everything you would need in a bedroom/ensuite. "