Downtown Reno Hotel Guide - Casino Hotels in Downtown Reno, Reno

"There has never been a line for check in and everyone is friendly and helpful. "

"All was good"

"Loved it there!!"

"The check in was very irritating: there was only one person assisting. Everyone had to do self check in on a computer. It was annoying and obviously some people were totally lost. Then you had to come back after you got a text your room was ready and have the machine produce a key card. This operation should be optional. Check out was the same unless you got ahead by checking out on the tv. Very few restaurants which were under staffed, slow and poor selection. "

"The staff"

"Escalators not working. Limited staff to help in pathways. "

"Overall the experience was nice. The lady auditor charged me twice for the deposit, supposedly by mistake. The room was fine, but needed to be swept. The beds were comfortable. The shower worked just fine and the toilet flushed. Coffee and juice were provided free of charge. I lost my ID and when I tried paying g for another night another female audio was very rude, making me feel like I was lying. But an overall enjoyable experience. I recommend it."