Junior Suite
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Reviews of Saracens Head Hotel

4 out of 5
Saracens Head Hotel
High Street, Dunmow, England

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 272 reviews" "
Rating 8 - Good. 88 out of 272 reviews" "
Rating 6 - Okay. 38 out of 272 reviews" "
Rating 4 - Poor. 16 out of 272 reviews" "
Rating 2 - Terrible. 19 out of 272 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Frances

Business traveller
Liked: Staff & service, property conditions & facilities
Not a lot of variety on menu although what we did have was well cooked Stay was let down by menu
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Liked: Amenities
Staff .. fantastic Food .. fantastic Room .. fantastic First time I’ve stayed here and I’ve got to say it was surprisingly brilliant. The room spotlessly clean, with fresh towels everyday. It was a pleasure staying here and I’d definitely stay again .. parking at rear plenty of space ..
Stayed 2 nights in Apr 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with lots of character. Room was spacious and welcoming. Staff were friendly, personable and accommodating. Food was excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saracen’s
Great hotel, great staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Stayed 1 night in Dec 2023

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Freezing room in poor state and crazy noisy
While a very friendly team, the room (junior suite) was shockingly bad and nothing like the photos. Despite calling early in the day to request heating be on, the room was freezing cold and the old radiators just were not enough so the room stayed freezing. The room was above an extremely noisy bar which to a certain extent is understandable but also next door to a function room meaning sleep was impossible and do did not stay the night and left that night. Main gripe is the room is nothing like advertised, freezing cold and reception was unable to change room due to being at capacity
Stayed 1 night in Dec 2023

6/10 Okay

Denise

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Jéssica

Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Holly

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff from start to finish. The whole village is full of friendly people as far as we could see! We would definitely go back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for one night stay before going to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Trevor

Liked: Staff & service
Restaurant closed at 6.30 which was a pain
Stayed 1 night in Sep 2023

6/10 Okay

Scott

Fabulous place great with the underage kids but resident dog a bit overly friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service
Tired room, tatty room, over priced. Loud at night due to rooms overlooking beer garden. . Breakfast service unbelievable slow, 25min wait for eggs on toast, both mornings, and not even busy.
Stayed 2 nights in Aug 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service
nice room nice pub
Lovely room for a friends wedding down the road
Stayed 1 night in Sep 2023

10/10 Excellent

Pauline

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dumow
Great friendly staff , comfortable room & the breakfast was great overall all satisfactory 😊
Stayed 1 night in Aug 2023

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian

Stayed 1 night in Aug 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed
Really enjoyed our stay here. Staff very friendly and accomodating. Very clean. Spacious rooms. The food in the restaurant and at breakfast was delicious and there was plenty of choice even though there were two members of our group who had dietary requirements. Would definitely recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely friendly hotel. Staff were amazing and couldn't do enough for us, even loaning us an extension lead for a cpap machine. Food was amazing. Lovely atmosphere. Would definitely stay again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
George excellence
George looked after us very well. Professional and politely
Stayed 1 night in Jul 2023

6/10 Okay

Gregory

Business traveller
Been double charged !
The hotel double charged me the room. I emailed them... no answer !
Stayed 1 night in Jul 2023

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,good food .will stay again.
Stayed 3 nights in Jul 2023

6/10 Okay

Francine

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large spacious room No 5. Well cooked breakfast, convenient for buses, cosy quiet snug, obliging staff. Dunmow buildings run down, needed repairs. Pity no buses running on Sundays. Aussie guests.
Stayed 4 nights in May 2023

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
One night stay
We booked a twin my daughter and I such a narrow bed for me 🙁 u use a sleep apnea machine no plugs close to bed 🙄 it's a nice hotel just didn't accommodate my stay very well breakfast was fab 😊
Stayed 1 night in May 2023

4/10 Poor

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

Carlton

Stayed 1 night in Apr 2023

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Staff were great , Hotel is a very nice old pub, room like a motel room opening on to the car park and a bit grubby but ok for the price. Food nice.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Exceeded expectations great value would recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

margery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to fault it!
Excellent value, helpful staff, great breakfast and even organic products in the bathroom. Would recommend - for dogs too! Only quibbles were it was a bit too warm (which I'd rather than too cold but it didn't need to be so hot overnight) And I couldn't find the remote! I could have asked but it really wasn't a problem - I had good internet and there's a bar downstairs - so no worries. I will go back!
Stayed 1 night in Feb 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay, rooms are a bit tired, heatingbwas on full blast was like an oven, no internet.
Stayed 1 night in Jan 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Near Stansted
Very comfortable. Amazing breakfast. Ten minutes from mid stay. Better than an airport hotel by miles. Nice little town as well.
Stayed 1 night in Jan 2023

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Charming

10/10 Excellent

Ashley

Stayed 1 night in Dec 2022

2/10 Terrible

Sydney

Stayed 1 night in Dec 2022

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service, comfortable, great food and atmosphere. Small and friendly.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Okay for a night
Good location in nice village. Okay for a night, but slightly dated room (in need of maintainable) and shower was weak. Good breakfast included though!
Stayed 1 night in Nov 2022