Ratings based on 1,564 verified reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia-verified reviews
by a verified traveller from Seoul
Posted 25 Dec 2019
Nice view of Duomo from the restaurant. Too busy during the breakfast though.
Comment from Hotel Management
25 Dec 2019 by front office, Hotel Management
Thank you so much for the positive feedback!
by a verified traveller
Posted 25 Nov 2019
Loved the hotel, great furnishings and an excellent position. My only gripe is, and it’s a personal one, if you have a room facing the square it’s noisy at night if the window is open. I always sleep with it open so if you don’t need to, it’s perfect !
Comment from Hotel Management
25 Nov 2019 by front office, Hotel Management
Dear Guest,
thanks for sharing your emotions; I hope I will get the chance to welcome you in Florence again.
Best Regards
by a verified traveller
Posted 18 Nov 2019
This property has a wonderful location. It is less than 5 minutes from the train station, and there are a ton of restaurants and shops as soon as you walk out the door.
Comment from Hotel Management
21 Nov 2019 by front office, Hotel Management
Dear Guest, so many thanks for your words that make us very happy and proud ! We hope to have you here in the near future.
by a verified traveller
Posted 2 Nov 2019
We spent 4 days at the Grand Baglioni Hotel. the decor is a timeless classic and feels like you’re staying in a castle. Their rooftop restaurant and terrace provides you a view of Firenze and it is just beautiful. Love the location as it is across the train station and right in the heart of the city center. Walking distance to everything. Safe neighborhood. The staff provides exceptional customer service.
Comment from Hotel Management
5 Nov 2019 by front office, Hotel Management
Dear Rey,
I am happy you appreciated our standard of service and for that I wish to thank you on behalf of all the staff.
I promise you that your next stay at the Grand Hotel Baglioni will be even more memorable.
Best Regards
by a verified traveller
Posted 29 Oct 2019
Great service and friendly staff, beautiful room. Breakfast from the fifth floor restaurant is not to be missed, the view of the city is incredible! Perfectly situated near the Duomo and walking distance to other main attractions (Ponte Vecchio, Uffizi Gallery) - especially great if you're traveling to Florence by train since it's right across from the station.
Comment from Hotel Management
5 Nov 2019 by front office, Hotel Management
Dear Catherine
it is a duty to read all comments on social networks, but in your case it’s a great pleasure.
Thank you for the words you spent on us; I will be waiting for your next stay at the Grand Hotel Baglioni.
Regards
by a verified traveller
Posted 17 Oct 2019
Comment from Hotel Management
19 Oct 2019 by front office, Hotel Management
Thank you for the positive feedback
by a verified traveller
Posted 17 Oct 2019
Comment from Hotel Management
17 Oct 2019 by front office, Hotel Management
Thank you for the positive feedback
by a verified traveller from north carolina
Posted 11 Oct 2019
the free breakfast was delicious. Enjoyed free mini bar in room. The location was excellent. Nice large rooms. Great vacation. We liked the tram from airport to hotel. It is just across the street from hotel and cost ony 1.50 euro per person per trip. It only takes around 20 minutes or so to Hotel . We would definitely stay at Grand Hotel Baglioni if we ever get the chance to visit Florence again.
Comment from Hotel Management
12 Oct 2019 by front office, Hotel Management
Dear Guest
We are very glad to read your review and we are very proud that we were able to accomplish your needs during your staying. Since so many years Grand Hotel Baglioni is a distinctive product of Florentine hospitality, its strategic position near the train station and in the heart of historical centre, make it perfect for any kind of travelers, leisure or business.
Hope you come back soon as our precious guest.
by a verified traveller
Posted 7 Oct 2019
Comment from Hotel Management
10 Oct 2019 by front office, Hotel Management
Thank you for the postive feedback
by a verified traveller
Posted 30 Sep 2019 on Hotels
Comment from Hotel Management
30 Sep 2019 by front office, Hotel Management
Thank you for the positive feedback
