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Reviews of Afton Hotel

2 out of 5
Afton Hotel
2-8 Cavendish Place, Eastbourne, England

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 377 reviews" "
Rating 8 - Good. 153 out of 377 reviews" "
Rating 6 - Okay. 78 out of 377 reviews" "
Rating 4 - Poor. 22 out of 377 reviews" "
Rating 2 - Terrible. 24 out of 377 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff good, outlook not great due to semi demolished hotel across road. Hotel a bit rundown tatty, dated but it is clean, also offered free breakfast but not available when I stayed. I don't think it was worth what I payed to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Shirley A

Afton Hotel was a very pleasant surprise - the cleanest hotel I have been in in Eastbourne for the last three years. Staff were great - very obliging and friendly. Food was delicious - especially the “full English” breakfast. I didn’t quite understand why the Continental breakfast was the same price (‘£10) as the full English - shouldn’t it be less ? The Aftor is very good value. I will definitely stay here again when I am in this area.
Stayed 6 nights in Apr 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Beach
Stayed 1 night in Apr 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel . Room comfortable . Staff really friendly helpful. Breakfast a bit expensive £12 per person bit basic could do with a coffee machine as coffee was cold full English was tasty no yogurt fruit . Overall really nice stay good price ideal location opposite pier
Response from Samar on 9 Apr 2024
Thank you for your feedback.Hope see you again.

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was ok but in desperate need of a facelift. Booked bed and breakfast but no breakfast on the last morning. Room ok but both bathroom door and windows need replacement especially the windows.
Stayed 3 nights in Mar 2024
Response from Samar on 9 Apr 2024
Thank you for your feedback.Hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and bright room, housekeeping carried out daily, friendly staff , but the hotel itself could do with a bit of TLC otherwise very good
Stayed 2 nights in Mar 2024
Response from Samar on 24 Mar 2024
Dear Michael,It was our pleasure to have you with us.Hope see you againThe deputy manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and staff were very nice and welcoming.
Stayed 2 nights in Mar 2024
Response from Samar on 24 Mar 2024
Dear Paul,It was our pleasure to have you with us.Hope see you againThe deputy manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Receptionist was more interested in taking a swipe of my credit in case i lost my key or smoked in my room, im not a school but was on business
Stayed 1 night in Dec 2023

10/10 Excellent

Pankaj

Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price, clean, friendly helpful staff. Am hoping to go back over Christmas, but looks like pretty full up ! Perfect for me, solo travelling usually. Near beach and station. Would recommend if you need the perfect base, but not if you want 5 star hotel with all the frills and extras. 10/10 from me ! :-)
Stayed 1 night in Oct 2023

8/10 Good

Yiling

Liked: Cleanliness, staff & service, amenities
Great location-the pier is just cross the street. Nice staff and cool tenants! Easy to find 2pound a day parking spaces on street!

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 1 night in Sep 2023

6/10 Okay

Sanchia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This hotel is somewhat run-down, maybe because it's the end of the season. Pro's: lovely room with small balcony and nice en suite bathroom. Very clean bedding and towels. Easy to find and near the centre. Con's: Check in was difficult as computer was working slowly and the reception did not seem prepared for our arrival. Even though we had arranged and early check in. No WiFi in rooms is disgraceful - only available in lounge.
Stayed 1 night in Sep 2023

8/10 Good

Raymond

Travelled with partner
Liked: Staff & service
Very friendly but hotel needs updating. We still enjoyed our stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and welcoming the room is very good and exactly as advertised.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to sea front!
Nice Hotel, with good access to sea front etc. Helpful staff and a nice room!
Stayed 1 night in Aug 2023

8/10 Good

Elaine

Stayed 1 night in Sep 2023

8/10 Good

Michele

Liked: Staff & service, room comfort
Lovely views
Basic room ,with a lovely view of pier, beds comfortable
Stayed 2 nights in Aug 2023

10/10 Excellent

Ola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and great atmosphere, would recommend
Stayed 1 night in Aug 2023

8/10 Good

Nichole

Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

8/10 Good

Richard

Stayed 1 night in Aug 2023

10/10 Excellent

Awet

Stayed 1 night in Jul 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the hotel was dirty but the inside was clean on the website you have got food for breakfast and evening meal which is misleading
Stayed 1 night in Jul 2023

8/10 Good

Jean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We did not get any breakfast offered here, no food at all .this is not a Hotel it is a boarding house, Given Double Bed requested a Twin, Only one bedside table and very small shower, staff trying hard to Keep place clean .
Stayed 2 nights in Jul 2023

10/10 Excellent

Danylo

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good hotel, I would recommend to stay here for a few nights, it is located quite convenient near yhe beach
Stayed 2 nights in Jul 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
One night stay
Stayed 1 night in Jul 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service
Great location next to the pier & beach, v close to the town centre and a short walk to the theatres & tennis tournament. Hotel is in desperate need of modernisation but it’s clean and priced accordingly.
Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Stayed 1 night in Jun 2023

10/10 Excellent

Yani

Stayed 1 night in Jun 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
. Very kind staff, clean rooms
Stayed 1 night in Jun 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and the staff were very friendly and helpful. It wasn't clear that breakfast was not included in the price.
Stayed 4 nights in Jun 2023

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean, room very comfortable, staff polite and cheerful. Addition of fruit and yoghurt to Continental breakfast would be much appreciated.
Stayed 1 night in Jun 2023

8/10 Good

Jeffree

Stayed 1 night in Jun 2023

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The cleanliness of the bathroom was questionable. There was a constant odour of urine that even the fan couldn’t eliminate. The towels had a sour smell to them. Holes in the bed sheets. The mirror had to be cleaned before you could see in it. The extra charge for the balcony was over rated. We didn’t use the balcony due to the condition- the chairs needed a good cleaning, the rod iron was full of cob webs, just not inviting to sit and enjoy the view. The front desk service was friendly. Great view of the ocean.
Stayed 1 night in May 2023

8/10 Good

Ripal

Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay, lovely staff, really looked after us.
Stayed 1 night in May 2023

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Richard

Stayed 1 night in May 2023

6/10 Okay

YVETTE

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2023

4/10 Poor

Kathy

Stayed 1 night in May 2023

10/10 Excellent

Joy

Stayed 1 night in May 2023

6/10 Okay

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel and staff were great but there is a restaurant advertised. says when you book this could not be included (breakfast) but the truth is Breakfast simply isn't available, We were told by staff. when "quizzed" about this, that they only serve breakfast when the hotel have a full compliment of people. but this is a bending of the truth. Comfortable beds. Watch you where you walk outside, Sick, Turds wee and glass from street fighting everywhere down the rat runs.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family meet up.
Stayed at the Afton Hotel with family for 3 nights . Booking in was easy and quick . Rooms were of a decent size , quite warm though so needed to keep windows open to avoid stuffiness . Good location for pier , beach , shops etc First night had quite disrupted sleep due to noisy guests in next room , loud music , banging doors and going up and down the corridors till early hours . Second night no disturbance at all if this had carried on we would of complained and asked to be moved . Last night new guests so bit of noise ...possibly put signs up re noise as the main doors are locked at 10 so maybe this should be brought in as its a large hotel . Clean rooms but sadly a smell of damp in the main reception was a bit off puttinf when entering the hotel
Stayed 3 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, comfortable room and an ideal lo
Friendly and welcoming hotel in an ideal location. The hotel is far from new, but well looked after and had comfortable rooms and a good atmosphere, Excellent value for money.
Stayed 3 nights in Apr 2023

6/10 Okay

karen

Liked: Room comfort
No pillow protectors. Shower was badly done. Window was hard to open and didnt lock properly, with small balcony outside. They did give us the seaview that I asked for at no extra cost. Why do hotels put guest so close together if they are not full 😠 Guests above us were noisy and woke me up in the middle of the night. They also put us by the lift and stairs, which are also potential noise. Cant comment on breakfast, as didn't have any. They didn't ask us about parking. Luckily we had a blue badge, but there wasn't a lot of parking available.
Stayed 1 night in Apr 2023

10/10 Excellent

Maria, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet weekend away! Thank you!
Stayed 2 nights in Mar 2023

8/10 Good

spencer

Stayed 1 night in Mar 2023

10/10 Excellent

Miss l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Charishma

Stayed 1 night in Aug 2022

2/10 Terrible

Bharti

Stayed 3 nights in Aug 2022