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Reviews of Arlo Apartments

3 out of 5
Arlo Apartments
39 Carlisle Rd, Eastbourne, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Amenities
Apartment was very clean. I find the bed comfortable to sleep. Having a kitchen in your holiday period is a bonus. I picked up food from Tesco and cooked it which saved me money and watched a nice movie on smart tv
Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could find the parking free right outside the hotel which very convenient. I find the hotel clean and very smartly done. It looks newly renovated. Lift was comfortable to ride. My apartment was very nicely cleaned. I will cone back here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Sunil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I enjoyed my stay and had a good sleep in the comfortable bed. My room TV was smart TV but I could not see my full film. Next time I will watch earlier.

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got very hungry when reached the hotel. Staff helped to order the Indian takeaway food which was so delicious. Very nice staff and I had a good sleep on the comfortable bed. Will definitely come back back.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice helpful staff. My apartment had all the facilities to cook and my apartment was perfectly clean. I enjoyed my movie with takeaway food
Stayed 1 night in Jan 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above the expectation
It was very comfortable above my expectations. I defined be staying again and advice anyone to stay over. Customer service friendly. The hotel is right near the seafront !
Stayed 1 night in Dec 2022
Response from Manager on 27 Dec 2022
Dear Claudia Riordan,We are pleased to know that you enjoyed your stay with us. We look forward to seeing you soon in the near future. Kind regards Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
GOLD MEMBER REVIEW
Liars said they would refund after telling hotels.com that they would. AVOID THIS PLACE..... wanted me to pay again even when I showed them I already paid. No parking, this place is actually called the RITZ, no signage anywhere saying Duke Hotel?? no parking, good luck finding it and good luck finding parking
Stayed 1 night in Nov 2022
Response from Manager on 27 Dec 2022
Dear Guest,You didn't stay with us and you are not allowed to give us a review. You want parking inside the premises and we do not advertise such parking on the website.You must have paid your agent but we didn't receive any payment from them.Kind regardsManager

6/10 Okay

Karkui

Travelled with partner
The room is ok, but disappointed that my intentions to book this apartment, was Airconditioning and a “QUEEN” bed, but was told that I booked a deluxe apartment. The deluxe apartment mentioned “QUEEN” bed. I did not want to make a fuss, thus , let it go. I lost the payment for Travelodge for 3 nights, to find out there is no Airconditioning; hoping I will get a comfortable bed and Airconditioning, unfortunately, I was disappointed.
Stayed 3 nights in Jun 2022

8/10 Good

Romina

Liked: Staff & service, property conditions & facilities, room comfort
The apartment was amazing and was really cozy and it has everything I needed to cook and to enjoy myself ! The air conditioning wasn’t working or it was just me that didn’t know how to use it but besides that everything was perfect
Stayed 1 night in May 2022

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Andrew on 1 Feb 2022
Dear Guest, Thank you for your stay with us. We are grateful that you took the time to review our apartment. We wish to see you soon in the near future. Kind Regards Manager