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Reviews of Black Ivy Hotel

4 out of 5
Black Ivy Hotel
4 Alvanley Terrace, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 242 reviews" "
Rating 8 - Good. 48 out of 242 reviews" "
Rating 6 - Okay. 8 out of 242 reviews" "
Rating 4 - Poor. 3 out of 242 reviews" "
Rating 2 - Terrible. 2 out of 242 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect as usual - thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Jason, Orpington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive, a little pretentious but very comfortable, great location and excellent staff. Great location too.
Stayed 2 nights in Mar 2024

10/10 Excellent

stacey de Sa

This is my favourite hotel in Edinburgh. It’s luxury at a great price . I can never fault it Rooms are beautifully decorated. The staff are simply amazing in every way Highly recommend it - you will not regret it Thank you for another incredible stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Jakub

Stayed 1 night in Mar 2024

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this place! Now! Everything about it is fantastic, and the neighborhood is quite charming. Great restaurants, parks, and just a short walk to City Centre. Thank you, Black Ivy, for such a lovely stay.
Stayed 4 nights in Feb 2024

4/10 Poor

Atul

Disliked: Room comfort
Very disappointed
Sadly the stay did not live up to expectation. Upon arrival I didn’t get the room I had pre- paid for and my room had been down graded and the reason given was this was because I’d booked as a solo occupancy. The room wasn’t fit for purpose and left me with a sleepless night. The hotel manager accepted this was a failing on the hotels part and as the hotel was full I was given very little alternatives. Breakfast this morning was equally poor by being served a cremated sausage sandwich. Sadly this showed there is clearly a lack of quality process before food leaves the kitchen or simply a lack of pride by the chef. On a positive note the front of house team were polite and very friendly. I had planned my stay to celebrate my 60th birthday and left me extremely disappointed
Stayed 1 night in Dec 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quirky place, very comfortable bed, relaxed and refreshed.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Susan

Disliked: Cleanliness
I choose a property with a lift as have bad knees. The lift only serves 1/3 property. This wasn’t made clear on the Expedia website. Receptionist clearly judged I could walk up two lifts despite asking to use the lift. No clearly defined reception area. Toothpaste all down the back of the en-suite door. No way of adjusting room temperature in your room. Old sash window nightmare to open to cool room. I had to stand on the dressing table and move mirror. To say I booked as a treat for myself just left feeling underwhelmed.
Stayed 1 night in Nov 2023

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here.
Stayed 5 nights in Sep 2023

8/10 Good

Nomfundo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Unique stay in Edinburgh
Hotel was great, rooms spacious and well decorated. Friendly staff and great food. The only issue was the creaky water pipes, which made a lot of noise at night. It did not ruin the stay but the hotel needs to look into this.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night’s sleep.
Staff were all very helpful and friendly. Bed extremely comfortable. The breakfast was delicious, unfortunately I didn’t have enough time to linger over it, will make sure to next time though.
Stayed 1 night in Oct 2023

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and cozy. The food in the restaurant was excellent! Enjoyed every moment. Book this hotel if small spaces are ok with you. No regrets!
Stayed 1 night in Aug 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because my daughter's apartment was within walking distance. It was the perfect choice and a great location with shops all around. The restaurant has good food, and the staff is very friendly. Do not book the park view rooms on a Friday or Saturday night because the bar and outside terrace noise is loud until 11 p.m. The rooms in the back are much quieter.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend suggested Ivy. Works for us
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Miss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice
An excellent hotel in a beautiful part of Edinburgh. The staff were superb and the room and decor attractive.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Neil

Stayed 3 nights in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic overnight stay. Manager and staff were so friendly and helpful from the minute we arrived (outstanding).Will definitely go back.
Stayed 1 night in Aug 2023

10/10 Excellent

MORAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful place and staff
Arrived before check in, not a Problem they would pop luggage into room when ready. Said we wouldn’t be back til late - no problem - 24 hr reception. Only issue window wouldn’t open ?
Stayed 1 night in Aug 2023

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

10/10 Excellent

Caren

Stayed 1 night in Jul 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arizona Ann
It was a beautiful room and so comfortable. The bed and linens were luxurious. I dined at the hotel 3 times and the food was delicious. I’ll go back again the first chance I get.
Crispy Pork
View from bed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Black Ivy was a wonderful choice to stay in Edinburgh. The staff were top notch and the food was delicious. The room was so clean and cosy. Plus, the atmosphere in the restaurant was so trendy! I loved hanging out there. The staff went out of the way to help me out whenever I needed something or had a question. Special shout out to Craig the manager!
Stayed 3 nights in Jun 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel - will be back
Stayed 2 nights in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable and staff friendly.
Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem of a hotel in great location.
Really enjoyed our stay at Black Ivy. Beautiful inside and out and in great location. Probably the best breakfast I’ve ever had - all brought to you, even the drinks. Ordered porridge and it came freshly made with raspberries, blueberries and seeds. Perfect! The cooked breakfast was so good as well. Bedroom overlooked the park and was immaculate with an incredibly comfortable bed. Will definitely be back.
Stayed 1 night in May 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, room comfort
Great weekend break
Loved this hotel. Staff were super accommodating and the room was really comfortable. The music from the bar can be loud at night but it was tolerable.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

10/10 Excellent

Laurence, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and great ambience. Restaurant has very good food and drink but it can get crowded and noisy on weekends. It’s a 15 minute walk through a park to center city but it’s a plus being out of the crowded noisier center. There is no safe in the rooms which I found odd and detracts from security. Otherwise it’s a wonderful boutique hotel within a short walking distance to a variety of good local restaurants
Stayed 4 nights in Apr 2023

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mum and daughter first time trip
My daughter and I stayed in your hotel. This was our first trip together without any other family members. We had a Lovely greeting on arrival by a member of your staff who swiftly showed us to our room which was very pleasant. We had a very comfortable sleep and a delicious breakfast in the morning. Once again, your staff were delightful. This makes a world of difference and I really appreciated it. I worked in hospitality when I was a student and so realise the importance of being personable to visitors. We had a very positive experience together and in-fact I would love to return with my husband and son at some other point. Thank you so much for making our stay so special.
Stayed 1 night in Apr 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great base for Edinburgh
Stayed 3 nights in Mar 2023

10/10 Excellent

Layla, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Bobbi

Stayed 5 nights in Feb 2023

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2023

8/10 Good

Diane

Stayed 1 night in Feb 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

TR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent location and value for money. Staff all very friendly and helpful
Stayed 1 night in Jan 2023

10/10 Excellent

Giovanni

Stayed 1 night in Dec 2022

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautifully decorated. Bathroom and shower were very good. Hotel bars and restaurants and bars were very busy and noisy. Music volume should be lower but patrons were enjoying the vibe. A real hang our for people. Everyone seemed to be having fun.

10/10 Excellent

Jamie

Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel that feels great to be in. Styling, expansive restaraunt / bar and outside area. We treated ourselves and created nice memories! Beautiful stay.

10/10 Excellent

Marion, Cazadero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in perfect locatinn. We had a loveky stay
Stayed 1 night in Nov 2022

10/10 Excellent

Ross

Liked: Staff & service, amenities, property conditions & facilities
Stunning boutique hotel in the meadows area of Edinburgh.loved everything about it.five stars
Stayed 1 night in Nov 2022

10/10 Excellent

Angela

Stayed 1 night in Nov 2022